At Nortech Heating, Cooling & Refrigeration, we pride ourselves on being a trusted and reliable HVAC company serving the Greater Puget Sound area. With over 30 years of experience, our team of highly trained and certified technicians is dedicated to providing exceptional heating, cooling, and refrigeration services to homeowners and businesses alike.
Our Services
We offer a comprehensive range of services designed to cater to all your HVAC needs. From furnace repair and maintenance to air conditioning installation and heat pump service, we've got you covered. Our skilled technicians are equipped to handle all makes and models, and we guarantee 100% satisfaction on all our services.
Our services include:
- Furnace repair and maintenance
- Air conditioning repair and installation
- Heat pump service and installation
- Ductless mini split services
- Refrigeration services for commercial and sealed systems
- Electrical services
Why Choose Us?
What sets us apart from other HVAC companies in the Puget Sound area? For starters, we're a locally owned and operated business that's fully licensed, bonded, and insured. We're committed to providing top-notch services that meet the highest standards of quality and customer satisfaction. Our emergency services are available 24/7, and we guarantee a fast response time to get your system up and running in no time.
Our Promise
At Nortech Heating, Cooling & Refrigeration, we're dedicated to building long-term relationships with our customers. We strive to provide exceptional customer service, and our team of experts is always ready to go the extra mile to ensure your complete satisfaction. That's why we offer a 100% satisfaction guarantee on all our services.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, and we're proud to share their testimonials with you:
"They came to our place and provided a quick installation. The service was professional and any issues that were encountered were handled with care and transparency. The pricing matched the service provided. I initially found the business through a friend who also had a good experience. I'll be sure to let others know that Nortech is a business you can trust." - Shawn Kim
"We had decided it was time for a furnace tune-up, so we looked up HVAC companies in Seattle on Google and decided to go with Nortech Heating & Cooling Services because they had a high rating. We were able to make an appointment online, which was definitely convenient since we both work full-time jobs during the week. The technician showed up near the end and after checking out our furnace and letting us know what we were looking at for costs, we decided to go ahead and have him do the yearly tune-up. He worked for about an hour and a half total, but didn't seem to have any major problems with our unit. The technician was helpful and friendly during his visit." - Owens Maverick
"We had an emergency heating problem, so we called Norman. He sent out one of his furnace techs that found a problem with our furnace blower. They did a great job repairing our furnace. The tech was friendly and polite. He was able to fix the problem, and our furnace is working just fine. We recommend them highly." - Dania Pearl
Excellent Customer Service
Reviewers consistently praised the exceptional customer service provided by Nortech Services. Many mentioned the prompt and knowledgeable service, fair pricing, and great follow-up to ensure issues were resolved.
Technicians' Expertise and Professionalism
Technicians, including Hai Nguyen and Norman, were commended for their expertise, professionalism, and friendly demeanor. They were described as knowledgeable, skilled, and courteous, taking the time to explain problems and solutions to customers.
Quick Response and Flexible Scheduling
Several reviewers appreciated the quick response times and flexible scheduling offered by Nortech Services. This was particularly helpful in emergency situations, such as when a furnace or refrigerator stopped working.
Trust and Recommendation
Many reviewers expressed their trust in Nortech Services and recommended them to others. They praised the company's reliability, professionalism, and commitment to customer satisfaction.
Areas for Improvement
A few reviewers experienced issues with communication and follow-up. One reviewer mentioned that the technician was unable to fix the issue and didn't return to complete the job. Another reviewer was unhappy with the company's response to a delayed part shipment.
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