Transforming Homes, One Window at a Time.
At Legendary Doors & Windows, we are committed to providing our customers with the highest quality, most energy-efficient windows and custom doors that enhance the beauty and functionality of their homes. With over 30 years of experience, our family-owned and operated business has become a trusted source for Orange County replacement doors and windows. We take pride in our work, guaranteeing all of our installations for life, and ensuring that every project is completed with precision, care, and attention to detail.
Our Mission
Our mission is to provide our customers with the perfect design to complement their home, while prioritizing people, quality, and the environment. We believe in building strong relationships with our customers, partners, and employees, and strive to be the best partner possible and a valuable resource to homeowners, property managers, and the construction industry.
Our Core Beliefs
We believe in selling only products that we can stand behind 100% and would install into our own homes. We believe in maintaining clean jobsites to create a safe and efficient environment for our employees and to preserve the existing condition of a property. We believe in offering our best pricing all year round, not just "if you buy today." And, we believe that profits are not as important as building a company that lives up to its name.
Our Services
We offer a wide range of services, including replacement windows, replacement doors, and custom door and window installations. Our team of highly knowledgeable and certified professionals will work with you to bring your design or project to life, ensuring that every detail is taken care of, from measurement to installation. We carry a variety of top brand manufacturer products, including Milgard, WinDor, La Cantina, Simonton, Jeld-Wen, and Plygem Western.
Our Team
Our team is comprised of experienced professionals who are passionate about providing exceptional customer service and ensuring that every project is completed to perfection. Our CEO and CFO, Jason and Pearl Hopkins, have worked hard to build a company that prioritizes people, quality, and the environment. With over 25 years of experience in the home improvement construction industry, Jason brings a wealth of knowledge and expertise to every project.
Poor Customer Service Experiences
Several reviewers had negative experiences with Legendary Doors and Windows, citing poor customer service, unresponsive sales representatives, and a lack of follow-through on promises. Some customers were left feeling frustrated and disappointed with the company's handling of their requests and issues.
Measuring and Installation Issues
Some reviewers reported issues with measuring and installation, including incorrect measurements, delayed or missing screens, and poor-quality installation work. These problems led to further complications and added stress for the customers.
Lack of Communication and Accountability
Many reviewers expressed frustration with the company's lack of communication and accountability. Sales representatives would promise to follow up or resolve issues, but would fail to do so, leaving customers feeling ignored and dismissed.
Quality of Work and Materials
A few reviewers reported issues with the quality of the windows and doors installed, citing problems with leakage, poor construction, and aesthetically unappealing finishes.
Positive Experiences
On a more positive note, some reviewers had excellent experiences with Legendary Doors and Windows, praising the company's professionalism, responsiveness, and high-quality work. These customers reported being satisfied with their installations and would recommend the company to others.
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