Business Details
50+ Years
experience
Emergency
services
Your Trusted Security Systems Partner Since 1973
Canal Alarm has been a trusted provider of physical security equipment since 1973, rooted in a family-owned legacy of honesty and integrity. Our mission is to deliver high-quality security solutions through a vast inventory of authorized products, technical expertise, and exceptional customer support. With decades of industry experience, our team specializes in project registration, systems design, and lifetime technical assistance, ensuring seamless installations and long-term client satisfaction.We prioritize slow, deliberate growth to maintain our commitment to reliability and customer-centric values. As an authorized dealer for all brands we carry, we guarantee product authenticity, manufacturer warranties, and U.S.-market compliance. Our 24/7 technical support and price-match policy reflect our dedication to accessibility and competitive service. Headquartered in New York City, we serve professionals nationwide while retaining the personalized touch of a local business.
Services
Security Equipment Distribution
Systems Design
Technical Support
Product Consultations
Warranty Assistance
Details
- Year established: 1973
Highlights and features
- We offer 50 years of experience in physical security distribution.
- Our team provides 24/7 lifetime technical support for all products.
- We are authorized dealers for every brand we carry.
- We guarantee price-matched purchases within 7 days of order.
- Our experts have an average of 20 years of industry experience.
What people say
Excellent service
Knowledgeable team
Best security store
Honest and trustworthy
Quick problem resolution
Services
Security Equipment Distribution
Canal Alarm distributes a comprehensive range of physical security equipment, including cameras, access control systems, and alarms. Our inventory features only authorized, U.S.-market compliant products with manufacturer warranties. We ensure fast shipping and technical expertise to support seamless integration for professionals.
Systems Design
Our team provides tailored systems design services to optimize security solutions for commercial and residential projects. With decades of experience, we deliver efficient layouts, cost-saving strategies, and compatibility assessments to meet specific client requirements and industry standards.
Technical Support
24/7 technical support is available for lifetime product assistance, troubleshooting, and warranty claims. Our U.S.-based experts guide clients through installation, configuration, and maintenance to ensure optimal performance and minimize downtime for critical security systems.
Product Consultations
Our industry veterans offer personalized consultations to help clients select the right security solutions. We analyze needs, recommend products, and provide detailed explanations to ensure informed purchasing decisions aligned with project goals and compliance requirements.
Warranty Assistance
We facilitate warranty claims for defective products during the manufacturer's coverage period. Our team coordinates with brands to expedite repairs or replacements, ensuring clients receive timely resolutions without navigating complex third-party processes independently.
People
Reuben Weinstein
Founder/CEO
Reuben Weinstein founded Canal Alarm in 1973 and has led its growth into a trusted security equipment distributor while maintaining family-owned values of honesty and integrity.
Samantha
National Practice Lead for AI
Samantha leads AI initiatives at Canal Alarm, driving data science solutions and collaborating with executives to shape technology strategies that enhance client success and revenue growth.
Chris
Principal Cloud and AI Architect
Chris brings 25+ years of expertise in cloud computing and data science, offering strategic guidance on enterprise solutions and teaching graduate courses in emerging technologies.
Josh
Chief Technology Officer, North America
Josh, a 30-year IT veteran, designs enterprise computing solutions and drives technology innovation at Canal Alarm while fostering professional development within the industry.
Ali
Systems Architecture Expert
Ali leverages 18 years of IT experience to help clients optimize technology transformations, focusing on operational efficiency and business value delivery through strategic system design.
Questions
What is your return policy?
Items must be like new and returned within 30 days. Exclusions apply for damaged or incomplete items.
Do you offer technical support?
Yes, 24/7 lifetime technical support is available for all products.
Are you an authorized dealer?
Yes, we are authorized for every brand we carry, ensuring warranty validity.
What payment methods do you accept?
We accept major credit cards, bank deposits, money orders, and cash on delivery.
Do you price match competitors?
Yes, we offer a 7-day price match guarantee for identical in-stock items.
