Transforming Spaces, One Brushstroke at a Time.
At Ace Rug Cleaning Company, Inc., we're proud to be your premier rug and carpet cleaning destination in Raleigh, NC. With over 60 years of experience, our team of experts has been dedicated to providing top-notch services to homes and businesses across the Triangle area. From carpet cleaning and rug cleaning to upholstery cleaning, rug repairs, and carpet installation, we've got you covered.
Our Services
Our comprehensive range of services is designed to cater to all your rug and carpet needs. Our cleaning processes are tailored to ensure the best possible results, and our experienced technicians are trained to handle any type of fabric or stain. Whether you need a thorough carpet cleaning, delicate oriental rug cleaning, or upholstery cleaning for your furniture, we've got the expertise and equipment to get the job done.
Carpet Cleaning in Raleigh
When it comes to carpet cleaning in Raleigh, we're the go-to experts. Our truck-mounted hot water extraction system provides the deepest cleaning possible, and our team of experts will work with you to create a customized cleaning plan that suits your specific needs. From pet stains and spills to baked-on dirt and grime, we've seen it all and know exactly how to tackle even the toughest cleaning challenges.
Rug Cleaning in Raleigh
For rug cleaning in Raleigh, you can trust us to handle your precious possessions with care. Our in-plant cleaning process ensures that each rug receives individual attention, and our team of experts will work with you to create a customized cleaning plan that suits your specific needs. From delicate oriental rugs to contemporary area rugs, we've got the expertise and equipment to get the job done.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Ace Rug Cleaning. While some customers were extremely satisfied with the service, others faced issues with rude staff, damaged rugs, and poor communication.
Positive Experiences
Many customers praised Ace Rug Cleaning for their professional service, excellent craftsmanship, and fair prices. They appreciated the company's attention to detail, ability to remove tough stains, and willingness to go the extra mile to ensure customer satisfaction.
Negative Experiences
Some customers had poor experiences with Ace Rug Cleaning, citing rude staff, damaged rugs, and poor communication. One customer reported a damaged antique rug, which the company refused to take responsibility for, and another customer experienced a delay in getting a callback.
Areas of Improvement
Based on the reviews, Ace Rug Cleaning needs to improve in the areas of customer service, communication, and quality control. The company should ensure that their staff is courteous and respectful, and that customers are informed about the status of their rugs in a timely manner.
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