Securing Your World, One Lock at a Time!
At Emerald Locksmiths, we are your premier one-stop shop for all your locksmithing needs. With a stellar reputation and a long-standing relationship with the Seattle community, we are the right company to ensure that all your locations, whether it's your home, office, store, or vehicle, are kept safe and secure with the best locks and bolts on the market.
Our Services
We offer an extensive repertoire of locksmith services, including residential locksmith services, commercial locksmith services, and automotive locksmith services. Our team of experts is equipped to handle everything from lock installation, key duplication, lock rekeying, lock replacement, and lockout services. Whether you need assistance with your home, office, or vehicle, we are here to provide you with top-notch locksmith services.
Our Story
Emerald Locksmiths has been keeping the greater Seattle area safe since 2009. With a commitment to customer service, quality workforce, and staying abreast with the latest industry technology, clients can always count on us to provide excellent locksmith services whenever they need us. Our team of talented individuals has been with us for years, ensuring that our clients deal with consistent and reliable contacts who understand their needs. We take pride in being an independent small business, allowing us the freedom to choose and install products that match our clients' needs best.
Our Mission
Our mission is to provide our customers with exceptional locksmith services that meet their unique needs. We strive to deliver fast and efficient locksmith services 24/7, 365 days a year, in all Seattle areas. Our reputation is second to none, and we are proud to say that we're the most knowledgeable, best-equipped independent locksmith service in Seattle.
Technician Issues
The company faced criticism for its technicians' behavior and work quality. One reviewer reported that the technician damaged the mailbox while trying to change the lock, and when questioned, the technician became aggressive. Another reviewer had a similar experience, where the technician failed to program a spare car key and instead attempted to charge an excessive amount.
Misleading Pricing
Some reviewers felt deceived by the company's pricing policies. One reviewer was told a $30 service fee but ended up being charged over $200 for a simple lockout. Another reviewer was quoted a high price for programming a car key, which was not clearly explained upfront.
Positive Experiences
On the other hand, many reviewers had positive experiences with the company. They praised the company's quick response, professional technicians, and fair prices. Several reviewers mentioned that the company made keys or programmed key fobs efficiently and effectively.
Customer Service
Some reviewers praised the company's customer service, citing good communication and a willingness to accommodate requests. However, one reviewer had a poor experience with a technician who was rude and loud.
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