Building Extraordinary Homes, One Dream at a Time.
Our Story
Hurst Design Build Remodel is a family-owned and operated business serving Northeast Ohio with over 25 years of experience in home remodeling. Founded on the principles of quality, creativity, and client care, we've transformed countless homes into cherished spaces that perfectly reflect our clients' unique styles and needs.
Our Vision
We believe every home has the potential to be a dream home, and it's our mission to help our clients achieve that vision. Our talented design staff and craftsmen work hand-in-hand with you to understand your needs, aspirations, and budget to create a space that exceeds your expectations.
Design & Planning
- Detailed project planning and visualization
- Collaborative design process with expert input
- Customized plans tailored to your unique needs and style
Remodeling & Construction
- Kitchen and bathroom transformations
- Basement and exterior renovations
- Room additions and home extensions
- Whole-house renovations and makeovers
Laundry & Storage
- Custom-designed laundry rooms and mudrooms
- Functional storage solutions throughout your home
Client-Focused Approach
We pride ourselves on open communication, clear project tracking, and unparalleled customer service. Our skilled team will guide you through every step of the process, ensuring a smooth and enjoyable remodeling experience.
Our Values
Our core values guide us in everything we do:
- Passion & Determination: We are driven by a relentless pursuit of excellence.
- Creativity & Innovation: We embrace new ideas and technologies to deliver unique and inspiring designs.
- Exceptional Service: Client satisfaction is our top priority.
- Integrity & Honesty: We uphold the highest ethical standards in all our interactions.
- Teamwork & Family: We value collaboration and celebrate individual strengths to achieve success together.
Join Us
Hurst Design Build Remodel is growing and seeking talented professionals to join our team. If you share our vision and values, we encourage you to explore our career opportunities and make a difference in the lives of our clients.
Unsatisfactory Experiences
Delayed Projects
The author, David Ulm, reported a disastrous experience with Hurst, citing a 35k patio installation that was delayed by weeks, causing significant damage to the surrounding yard. The project remained incomplete, with half of the tiles loose and the patio still uncleaned or sealed.
Miscommunication and Lack of Accountability
Additionally, David Ulm mentioned that the project manager failed to inform him of the construction delay and repeatedly set unrealistic expectations for the project's completion. The contractor would often not show up or not communicate new dates. The author felt treated like a second-class customer and only received excuses and "I understand your frustration" comments.
Unsatisfactory Completion
David Ulm also mentioned that the project manager collected the final payment in December, but the project remained incomplete. The author felt ignored and neglected, with the contractor making promises but failing to deliver.
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