Your One Stop Shop For Home Furniture in Denver, CO
At Home Stars, we pride ourselves on being your one-stop shop for all your home furniture needs in Denver, CO. Our showroom is a treasure trove of luxury furniture, beds, mattresses, pool tables, shuffleboards, and so much more. We believe that you shouldn't have to run around town searching for the furniture you need to make your house a home. That's why we work hard every day to bring you only the top brands in home furnishings at wholesale prices.
We are a family-owned business that cares deeply about each and every one of our customers. Our model is designed to make a little bit of money off of a lot of people, which allows us to offer the lowest prices in the industry. With over 20 years of experience, we have built a reputation for providing personalized and friendly service, ensuring that you find the best furniture at the lowest prices.
Our Services
At Home Stars, we offer a wide range of services to make your furniture shopping experience seamless and enjoyable. From pool table appointments to delivery and installation, we've got you covered. Our team of experts will guide you through the process, ensuring that you find the perfect furniture for your home.
We understand that buying furniture can be overwhelming, which is why we offer a 1-year Best Price guarantee. If you find the same item for less money elsewhere, we will refund you the difference. This guarantee is our promise to you that you're getting the best deal possible.
Our Commitment to You
At Home Stars, we are committed to customer satisfaction. We believe that if you get a quality product at a terrific price, two things will happen. Firstly, you will continue to purchase from us over and over again. Secondly, you will tell your friends and family all about us. This approach has allowed us to build a loyal customer base, and we're confident that you'll become a part of our family too.
Poor Quality Products and Unhelpful Customer Service
Some customers have reported poor quality products, particularly with the Elyza couch, which began to pill and look old after only a few months of use. The customer service was unhelpful, and the refund process was not successfully resolved.
Rude Salespeople
One customer reported a rude old man who was not only rude to them but also to another customer. He was very rude when discussing prices and threw a calculator to show the price.
Shady Business Practices
One customer had a bad experience with the owner, Mark, who was unresponsive and shady in his business practices. He listed a box truck for sale, but when the customer showed interest, he did not respond. When the customer's partner contacted him, he said it was available, not knowing it was the same person.
Terrible Customer Service
Several customers reported terrible customer service, with long wait times, unresponsive customer service, and a lack of resolution to their issues.
Positive Experiences
On the other hand, many customers reported positive experiences with Home Stars, citing great customer service, helpful salespeople, and quick delivery. Some customers praised the professionalism and communication of the delivery team, and others appreciated the help and guidance of specific salespeople.
Delivery and Installation
Many customers reported positive experiences with delivery and installation, praising the delivery team for being on time, careful with their furniture, and quick with assembly.
Cabinets and Kitchen Remodeling
Several customers reported positive experiences with Home Stars' cabinets and kitchen remodeling services, praising the quality of the cabinets, the helpfulness of the salespeople, and the excellent customer service.
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