Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC Partner in Billerica, MA
Established in 1977, RER Fuel has grown from a single-truck operation to a trusted provider of comprehensive heating, cooling, and oil delivery services. Our commitment to direct customer interaction ensures immediate access to real people, not automated systems, fostering transparency and accountability. With factory-trained technicians and state-certified professionals, we specialize in energy-efficient HVAC solutions, including geothermal systems, multi-zone designs, and historic home retrofits.Our five-year warranties on parts and labor, along with annual tune-ups for oil customers, underscore our confidence in service quality. We prioritize preventive maintenance through computerized diagnostics and offer 24/7 emergency response, reflecting our philosophy that a job is only complete when customers are fully satisfied. This approach has earned us a reputation for reliability and technical expertise across Eastern Massachusetts.
Services
Home Heating
Air Conditioning
Oil Delivery
Service Contracts
Geothermal Systems
Multi-Zone HVAC
Emergency Repairs
System Installation
Preventive Maintenance
Historic Home Retrofits
Details
- Year established: 1977
Highlights and features
- We offer 24/7 emergency HVAC service with immediate technician dispatch
- Our factory-trained technicians specialize in energy-efficient system installations and retrofits
- Five-year warranties on parts and labor for oil customers
- Free annual tune-ups included with our automatic oil delivery program
- Locally owned with 45+ years of combined experience in residential HVAC systems
Associations and certifications
- RRP Lead Certified
- EPA HVAC Licensed
What people say
24/7 emergency response
Technicians explained everything
Handled billing issues professionally
Priority service for contract holders
Free tune-up program
Services
Home Heating
We design, install, and maintain high-efficiency heating systems tailored to your home's energy needs. Our services include geothermal systems, multi-zone configurations, and historic home retrofits. Factory-trained technicians ensure optimal performance through annual tune-ups and combustion analysis, with 24/7 emergency repair availability for system failures.
Air Conditioning
Our central air conditioning services feature computerized system sizing and duct blaster testing for maximum efficiency. We offer conventional, high-velocity, and ductless mini-split systems with Cool Smart certification. Service contracts include seasonal maintenance and priority response for cooling emergencies during peak summer months.
Oil Delivery
Premium ultra-low sulfur heating oil delivered with GPS-tracked vehicles and temperature-controlled storage. Our auto-fill program monitors consumption patterns to prevent shortages, while budget plans and senior discounts provide cost management options for residential customers in Eastern Massachusetts.
Service Contracts
Three-tier service plans (Gold, Silver, Bronze) provide preventive maintenance and repair coverage. Gold Plan includes 24/7 priority service and water-related parts coverage, while Bronze offers annual tune-ups. All plans receive discounted bundling options for combined heating and cooling protection.
Emergency Repairs
Available 24 hours a day, 365 days a year for heating and cooling system failures. Our on-call technicians provide immediate dispatch with average response times under two hours, including winter storm service through specialized snow routes and equipped vehicles.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, our technicians are available 24 hours a day, 365 days a year for heating and cooling emergencies.
What service plans do you offer?
We provide Gold, Silver, and Bronze service contracts with varying levels of coverage and priority response benefits.
Can I schedule oil delivery automatically?
Yes, our auto-fill program monitors usage patterns and schedules deliveries before your tank reaches 1/4 capacity.
Are your technicians certified?
All technicians are RRP lead certified, EPA HVAC licensed, and complete annual training on new heating systems.
Do you service older homes?
Yes, we specialize in HVAC retrofits for historic homes while maintaining architectural integrity.
What payment options are available?
We accept MasterCard, Visa, and offer budget plans for spreading annual heating costs into monthly payments.
