Trust us to keep you comfortable all year round!
At Appliance Repair 123, we are committed to providing the most reliable and efficient appliance repair services to our customers in Charlotte, NC, and surrounding areas. Our team of highly trained and experienced technicians is dedicated to delivering exceptional service, ensuring that your appliances are back in working order in no time.
Our Mission
Our mission is to provide unparalleled service beyond any expectations. We strive to provide honest, knowledgeable, reliable, fair, and professional appliance repair service with 100% satisfaction guaranteed. We understand the importance of having functional appliances in your daily life, and we're committed to ensuring that you receive prompt and efficient service at an affordable price.
Our History
Our technicians have a background in electrical engineering and electronics, and we're a family-owned and operated business with extensive experience in repairing major household appliances. We have unmatched knowledge in the fields of mechanics, electrics, and electronics, and we won't rest until you're completely happy with the results.
Our Services
We offer a wide range of appliance repair services, including refrigerator repair, dryer repair, oven repair, dishwasher repair, washer repair, cooktop repair, range repair, and ice maker repair. We service all major brands, including Admiral, Ariston, Amana, Asko, Bosch, Broan, Caloric, Dacor, DCS, Electrolux, Fisher & Paykel, Frigidaire, Gaggenau, Garland, General Electric, Gibson, Hotpoint, Jenn-Air, Kenmore, Kitchen Aid, LG Electronics, Marvel, Maytag, Miele, O'Keefe & Merritt, Roper, Samsung, Siemens, Speed Queen, Sub Zero, Tappan, Thermador, Viking, U-Line, Wedgewood, WindCrest, Whirlpool, and White Westinghouse.
Why Choose Us?
We offer competitive pricing, quick response times, and same-day service for most repairs. We're locally owned and operated, fully licensed and insured, and we stand proudly behind our work with a 90-day warranty on parts and labor. We're committed to providing you with an exceptional customer experience, and we guarantee your satisfaction.
Appliance Repair 123 Reviews Summary
Positive Experiences
The positive reviews highlight the company's responsiveness, professionalism, and quality of work. Many reviewers praised the technicians' skills, friendly demeanor, and prompt service. Some reviewers mentioned that the company went above and beyond to diagnose and fix issues, even if it meant returning for a second visit. The prices were considered reasonable, and some reviewers appreciated the upfront cost transparency.
Negative Experiences
The negative reviews primarily concerned issues with the company's communication, diagnosis, and repair quality. Some reviewers felt misled about the diagnosis or repair process, while others experienced long wait times or unprofessional behavior from technicians. In one case, a reviewer suspected that the company intentionally confused their business with another similarly named company.
Common Themes
- Responsiveness and prompt service
- Technician skills and professionalism
- Quality of work and diagnosis
- Communication and transparency
- Pricing and value for money
- Comparison with other repair services
