Trust us to solve your pest problems and restore your life to normal.
At General Pest Control, we're dedicated to providing top-notch pest control services to homes and businesses in northeastern Ohio. With over 75 years of experience, our family-owned business has grown to become a leading provider of pest control services and products throughout the seven counties in northeastern Ohio.
Our History
Founded in 1937 by John and Ruth Gedeon in Cleveland, Ohio, we've built our reputation on prompt customer service and effective results at a fair price. Today, we're a third-generation company with over 25 field service technicians, providing services as far west as Vermilion, east to Ashtabula, and south to Canton.
Our Mission
Our mission is to provide pest control solutions that guarantee a pest-free environment for our customers. We achieve this by offering a range of services, including commercial pest control, residential pest control, and DIY products for home pest control. Our team of highly trained technicians is equipped to handle any pest problem, from crawling insects to stinging insects, and from rodents to bed bugs.
Our Services
We offer a wide range of services to cater to the unique needs of our customers. Our commercial services guarantee a pest-free environment for tenants, employees, and customers, with minimal work from you. Our residential services include seasonal pest control, single services, and bed bug inspection and treatment. We also offer DIY products for home pest control, including treatments for pests and kits for bed bug removal.
Why Choose Us
At General Pest Control, we're committed to providing environmentally conscious pest management solutions. We're proud to be a GreenPro company, which certifies the highest standards of environmentally conscious pest management. Our technicians are trained in the most current pest management techniques and exceed regulatory requirements. We have a graduate entomologist and a registered sanitarian on staff to support our field technicians and provide answers to our clients' most difficult problems.
Poor Communication and Disappointing Experiences
Several reviewers expressed frustration with General Pest Control Co.'s communication and services. Cristina Rennillo, a 10-year customer, was disappointed when the company suddenly stopped providing services without notice. Vee B. felt misled when the company moved locations without properly informing customers. Matthew Vales was unhappy with the limited scope of the service, which did not include a thorough inspection of his house.
Unprofessional Behavior and Lack of Follow-Through
Brandon Moore was dissatisfied with the service, citing that the company did not provide a thorough inspection, despite being paid over $300. Kristine Graves shared a disturbing experience where the technician disregarded her requests and sprayed pesticides in areas they were not supposed to, which she believes led to the loss of her pregnancy. Secret Gift had a negative encounter with a technician who was unprofessional and didn't address their flea problem.
Satisfied Customers and Positive Experiences
On the other hand, several reviewers had positive experiences with General Pest Control Co. Wheelchair Whacko appreciated the same-day appointment and effective solution to their mouse problem. Tina Walker praised the company's prompt response and help in eliminating bedbugs from their apartment. Eric Harb, Paul Herbst, Ravi Velu, Cynthia Fortner, Laura Lenart, Helen Lascola, and Onyx Gallagher all had positive experiences with the company's services, citing professionalism, knowledge, and effective solutions to their pest control needs.
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