CRAFTSMANSHIP, INTEGRITY AND RELIABILITY
Our Company
At General Roofing Company, we are a family-owned and operated business that has been providing top-notch roofing services to the Greater East Bay Area for over 90 years. Our commitment to exceptional craftsmanship, integrity, and reliability has earned us a reputation as one of the most trusted roofing companies in the region.
Our History
Established in 1924 by Jacob Wakerling, our company has been built on a foundation of traditional values and a passion for excellence. Over the years, we have grown and evolved, but our commitment to quality, integrity, and reliability has remained unwavering. Today, we are proud to be a fourth-generation family-owned business, with a team of experienced professionals who share our founder's vision of providing exceptional roofing services to our customers.
Our Services
At General Roofing Company, we offer a comprehensive range of roofing services designed to meet the unique needs of our residential, commercial, and industrial customers. Our services include:
- Roof System Replacements: We specialize in installing complete roof systems that meet the highest standards of quality and durability. Our team of experienced professionals will work closely with you to design and install a roof that meets your specific needs and exceeds your expectations.
- Repairs and Maintenance: We understand that even the best roofs require regular maintenance and occasional repairs. Our team offers comprehensive repair and maintenance services to ensure that your roof remains safe, secure, and functional for years to come.
- Accessories: In addition to our roofing services, we also offer a range of accessories, including skylights, gutters, and ventilation systems. Our team can design, install, and repair these accessories to ensure that your roof is functional, efficient, and safe.
Why Choose Us
At General Roofing Company, we are committed to delivering exceptional quality, unmatched customer service, and unparalleled value to our customers. Here are just a few reasons why you should choose us for all your roofing needs:
- Diamond Certified: We have been independently rated highest in quality, and we are proud to be a Diamond Certified company.
- Fully Insured: We are fully insured, which means that you can have peace of mind knowing that your property is protected in the unlikely event of an accident.
- Trained and Certified Installers: Our team of installers is trained and certified to ensure that your roof is installed to the highest standards of quality and safety.
- Personal Service: We offer personalized service to ensure that your needs are met and your expectations are exceeded.
Our Values
At General Roofing Company, we are committed to upholding the values of craftsmanship, integrity, and reliability that have defined our company since its inception. We believe that these values are essential to building trust and confidence with our customers, and we strive to incorporate them into every aspect of our business.
General Roofing Co. Reviews Summary
Positive Feedback
- Professional and responsive staff, including Bill Richards, Felipe, Marissa, Juan, and others
- High-quality workmanship and attention to detail
- Timely completion of projects and daily clean-up
- Competitive pricing and fair estimates
- Excellent communication and customer service
- Ability to handle complex and customized projects
- Recommendation from satisfied customers
Negative Feedback
- Poor communication and lack of consultation from the "director of operations" Bill Richards
- Subcontractors used, which led to additional costs and poor workmanship
- Unhelpful and untrustworthy management, specifically General Manager Shane Wakerling
- Delays and lack of accountability in scheduling and estimating
- Initial issues with leaky roofs not fully addressed
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