Beat the Heat with Roof Coating Specialist, Inc.!
At Crown Flooring, we take pride in being one of Madison's top flooring stores. Since 2003, we have been dedicated to providing our customers with the best flooring products and exceptional customer service. Our mission is to offer products that make your life better, install them quickly, and deliver the best flooring experience possible.
Our Story
We believe that every flooring purchase you make is extremely important, whether it's for the basement, den, home office, living room or commercial space. That's why we've designed our store to make the process of selecting flooring easier for you. Our team of experts is passionate about helping you find the perfect floor for the way you live. We're committed to providing you with quality products, professional installation, and exceptional customer service.
Our Services
At Crown Flooring, we offer a wide range of services to meet your flooring needs. From carpet to hardwood, laminate to luxury vinyl, and tile, we have a vast selection of products to choose from. Our team of experts will guide you through the process of selecting the perfect floor for your home or business. We also offer financing options and free estimates to make your flooring project more affordable.
Our Products
We carry a wide range of products to fit your home renovation needs. Our laminate flooring is scratch resistant and easy to clean, making it perfect for households with children or pets. Our luxury vinyl flooring comes in a variety of colors and decors to match any style. Our hardwood flooring is easy to maintain and looks amazing, making it a great option for homeowners looking to increase their home value. Our carpet is comfortable to walk on and works as a great sound barrier, making it a perfect choice for bedrooms and living rooms. And our tile flooring is durable, water-resistant, and comes in a variety of colors, sizes, textures, designs, and styles to suit all of your needs.
Meet the Team
Our team of experts is passionate about helping you find the perfect floor for your home or business. Our sales associates are knowledgeable and friendly, and our installation team is professional and experienced. We're committed to delivering exceptional customer service and ensuring that you're satisfied with your flooring experience.
OVERALL EXPERIENCE
The overall experience with Crown Flooring has been extremely positive, with most customers expressing their satisfaction and gratitude towards the company and its staff.
STAFF AND CUSTOMER SERVICE
The staff at Crown Flooring, particularly Andy Hughes, Bob, and other sales representatives, have been praised for their exceptional customer service, knowledge, and professionalism. They have been described as "helpful, " "knowledgeable, " "patient, " and "responsive."
PRODUCT AND INSTALLATION
Customers have been extremely happy with the products and installations provided by Crown Flooring. They have praised the quality of the flooring, the professionalism of the installation team, and the efficiency of the installation process.
PROFESSIONALISM AND TIMELINESS
Crown Flooring has been commended for its professionalism, timely installation, and management of expectations. The company has been praised for its ability to handle complex projects and meet deadlines.
NEGATIVE EXPERIENCE
However, one customer had a negative experience with Bob, a sales representative, who failed to provide a timely estimate and was unresponsive to inquiries.
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