Transform Your Space, Transform Your Life
At Exclusive Flooring Center, we're proud to be your locally owned, hometown flooring showroom. Our mission has always been to provide our customers with high-quality flooring materials and expert installation. We offer products from the industries' leading brands while delivering an installation service that is top-notch. Unlike the big box stores, we care about this community, because we're your neighbors. That's why we make customer service a top priority.
Our Story
We understand that flooring is more than just a practical solution; it's a reflection of your personal style and a key element in creating a beautiful and functional living space. Our team of flooring experts is dedicated to helping you find the perfect flooring solution for your home or business. We offer a wide range of flooring options, including carpet, hardwood, laminate, tile, stone, and vinyl. Our knowledgeable staff is always available to answer your questions, provide guidance, and help you make an informed decision.
Our Services
We offer a comprehensive range of services to ensure that your flooring experience is seamless and stress-free. From selecting the perfect flooring material to expert installation and maintenance, we're with you every step of the way. Our services include:
- Free in-home measurements and consultations
- Expert installation by certified professionals
- Lifetime warranty on all flooring products
- 60-day guarantee on all installations
- Financing options available
- Room visualization tool to help you visualize your new flooring
What Sets Us Apart
At Exclusive Flooring Center, we're committed to providing our customers with an exceptional flooring experience. Here are just a few reasons why you should choose us:
- Locally owned and operated
- Expert installation by certified professionals
- Lifetime warranty on all flooring products
- 60-day guarantee on all installations
- Flexible financing options available
- Room visualization tool to help you visualize your new flooring
Customer Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
"Exclusive floors did a great job laying wood flooring at our house. They sent over a team that was very nice and cleaned up after themselves very nicely. They were quick to schedule my appointment and remained in contact throughout the project to ensure things were going well." - Jennifer E.
"Chris was very helpful and proactive in helping me select my ultimate flooring product." - Jeffrey Z.
"We used Exclusive Flooring Center for both wood floors and to tile our bathrooms. Their workmanship and quality is superior and they are really easy to work with. Chris and his team where excellent and very professional. We couldn't be happier and would highly recommend them for your next flooring project." - Brad R.
Quality of Work and Customer Service
The reviews highlight a mixed bag of experiences with Exclusive Flooring Center. On the one hand, several customers praise the company's work quality, customer service, and responsiveness. They mention that the company's representatives, such as Chris and Jennifer, are knowledgeable, helpful, and easy to work with. The installers are described as courteous, clean, and proficient.
On the other hand, some customers have had negative experiences with the company's work quality and customer service. They mention that the company's representatives are difficult to reach, unresponsive, or unhelpful when issues arise. Some customers have experienced problems with the installation of their flooring, such as unevenness, creaking, or delamination.
Responsiveness and Communication
Communication is a significant issue in some of the negative reviews. Customers have complained about the company's responsiveness, with some mentioning that they had to chase down the company to resolve issues or get refunds. Others have praised the company's responsiveness, saying that they were kept informed throughout the installation process.
Product Quality and Selection
The selection of flooring products is a strong point for Exclusive Flooring Center, with customers praising the variety of options available. However, there are some complaints about the quality of certain products, such as the Uniclic Floor (Mohawk), which has delaminated in at least one case.
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