Empowering Your Adventure
At Midpoint Cooling & Heating, we pride ourselves on being a family-owned and operated business that has been serving the Lee, Collier, Hendry, and Charlotte counties for over 20 years. Our team of certified technicians has over 30 years of industry experience, and we take pride in providing quality HVAC services to our customers at a fair and honest price. We understand the importance of customer satisfaction, and we strive to provide prompt and professional service that meets the unique needs of each of our clients.
Our Services
We offer a comprehensive range of cooling services, including AC installation, repair, and maintenance, as well as heating repair, ductwork repair, and indoor air quality products. Our team of experts is dedicated to providing top-notch service that ensures our customers' homes are comfortable and energy-efficient. We understand that every home is unique, and we take the time to assess each home's specific needs before recommending the most suitable HVAC system.
Our Commitment
At Midpoint Cooling & Heating, we are committed to treating our customers with honesty and integrity. We believe in providing our customers with open and honest communication, and we strive to build long-lasting relationships with each of our clients. Our technicians are licensed and certified, and we ensure that they receive ongoing training to stay up-to-date with the latest industry developments.
Our Promise
We promise to provide our customers with prompt and professional service that meets their unique needs. Whether it's a routine maintenance check or an emergency repair, our team of experts is dedicated to providing top-notch service that ensures our customers' homes are comfortable and energy-efficient. We stand behind our work, and we guarantee that our customers will be satisfied with our service.
Positive Experiences with Midpoint Cooling & Heating
Many customers have reported excellent service experiences with Midpoint Cooling & Heating. They have praised the company's prompt response times, professional technicians, and fair pricing. Several customers have mentioned the company's honesty and willingness to diagnose and repair issues without pushing for unnecessary replacements. The technicians, particularly Jose and Tony, have been singled out for their politeness, professionalism, and expertise.
Negative Experiences with Midpoint Cooling & Heating
However, some customers have reported negative experiences with the company. A few customers have complained about rude customer service, particularly with Tony, the Service Manager. Some have felt ripped off by the company's pricing and have reported being billed for unnecessary repairs. Others have been disappointed with the company's warranty and felt that it was not honored as expected.
Mixed Reviews and Recommendations
Some customers have reported mixed experiences with the company. While they were satisfied with the service, they felt that the warranty was not sufficient or that the company's pricing was not competitive. A few customers have recommended getting multiple bids before hiring the company.
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