Improving every day, serving our customers with integrity
At Solomon's Air Conditioning & Appliances Inc., our customers are our number one priority. We are a leading provider of air conditioning, appliance repair, and service in the area, with a commitment to integrity and excellence in everything we do.
Our Mission
Our mission is to provide the best air conditioning experience possible, while instilling confidence that Solomon's Air Conditioning & Appliances Inc. is the right choice for now and for future generations to come. We strive to improve every day, serving our customers with integrity and providing the best service, material, equipment, and trained employees.
Our Services
Solomon's Air Conditioning & Appliances Inc. offers a wide range of services, including commercial and residential installations, expansions, and repairs. Our trained technicians are equipped to handle all your air conditioning, heat, and appliance needs, from new installations to maintenance and repairs. We also offer free estimates, financing options, and 24-hour emergency service for your convenience.
Our Expertise
Our expertise extends to residential and commercial projects, including new work, additions, alterations, maintenance, and repairs. We have a proven track record of delivering high-quality results, and our team is dedicated to providing exceptional service and support to our customers.
Our Management
Our management team, led by President and CEO Solomon Mitchell Jr., has over 20 years of experience in HVAC installation, heat equipment, and appliance repair. Our team is committed to delivering exceptional service, and we take pride in our work, ensuring that every customer is completely satisfied with our services.
Our Vision
At Solomon's Air Conditioning & Appliances Inc., we are dedicated to building long-term relationships with our customers, providing them with the best possible service and support. We believe in investing in our community and strive to make a positive impact on the environment.
Customer Service Experience
The reviews highlight a mixed bag of customer service experiences with Solomon's AC & Appliance, Inc. While some customers have had excellent experiences with prompt responses, professional technicians, and great customer service, others have faced issues with defensive and condescending communication.
Positive Experiences
Many customers have praised the company's quick response times, with technicians arriving within 20 minutes to an hour of being called. The technicians have been described as professional, friendly, and efficient in their work. Some customers have also appreciated the affordable pricing and great value for the services provided.
Negative Experiences
On the other hand, some customers have faced issues with communication, with one customer describing a defensive and condescending attitude from a technician. Another customer was left waiting for a quote and never received a follow-up call, leading to a loss of trust in the company.
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