Business Details
22 Years
experience
Your Trusted Partner for Clean & Happy Spaces in Austin
Founded in 2004 by Marisel Ballard, Trustworthy Cleaning Service has built a reputation for excellence in residential and commercial cleaning across the Central Texas Corridor. Our team combines decades of collective experience with a commitment to eco-friendly practices and personalized service. Every cleaning professional undergoes rigorous background checks and training to ensure exceptional results. We specialize in deep cleaning, post-construction cleanup, and recurring maintenance services that adapt to clients' unique needs. Our satisfaction guarantee reflects our dedication to transparency, with free estimates and flexible scheduling including weekend appointments.By prioritizing customer communication and attention to detail, we've served tens of thousands of satisfied clients while maintaining industry-leading standards. Our Spanish-speaking staff and locally-rooted team understand the specific cleaning challenges faced by Austin residents and businesses. From move-in/move-out preparations to office environments, we deliver consistent quality through documented cleaning protocols and ongoing staff development.
Services
Deep Cleaning
Recurring House Cleaning
Post-Construction Cleaning
Office Cleaning
Carpet Cleaning
Window Cleaning
Apartment Cleaning
Pressure Washing
Move-In/Move-Out Cleaning
Details
- Year established: 2004
Highlights and features
- We offer free estimates with transparent pricing
- Our employees undergo thorough background checks
- We use only eco-friendly cleaning products
- We provide weekend appointments for convenience
- We guarantee 100% customer satisfaction
What people say
Beautiful job
Spotless
Professional
Attentive
Reliable
Services
Deep Cleaning
Our comprehensive deep cleaning service targets often-neglected areas like grout lines, ceiling fans, and appliance interiors. Using eco-friendly products, we remove built-up grime and allergens from kitchens, bathrooms, and living spaces. The process includes sanitizing high-touch surfaces, detailed dusting, and floor care for tile, wood, or carpeted surfaces. Clients receive a final walkthrough to ensure complete satisfaction.
Post-Construction Cleaning
Specialized post-construction cleaning removes construction debris, dust, and residue from new builds or renovations. Our team meticulously cleans windows, sanitizes fixtures, and eliminates paint splatters while protecting finished surfaces. We focus on safety by removing hazardous materials and preparing spaces for occupancy. Final inspection ensures compliance with industry standards.
Commercial Office Cleaning
Customizable office cleaning plans maintain professional environments through desk sanitization, restroom maintenance, and floor care. We accommodate business hours with flexible scheduling while focusing on high-traffic areas like break rooms and meeting spaces. Our protocols reduce workplace allergens and include trash removal to maintain hygiene standards.
Move-In/Move-Out Cleaning
Detailed move-in/move-out cleaning prepares properties for new occupants or final inspections. Our process includes appliance cleaning, wall washing, and carpet care to meet leasing requirements. We document existing conditions and focus on areas requiring deep sanitization. This service helps protect security deposits and ensures smooth transitions.
Apartment Cleaning
Regular apartment cleaning services maintain living spaces through scheduled visits. Options include weekly, biweekly, or monthly appointments covering kitchens, bathrooms, and common areas. We adapt to residents' preferences while maintaining consistent quality through documented checklists and trained cleaning professionals.
People
Marisel Ballard
Founder
Marisel Ballard founded Trustworthy Cleaning Service in 2004 after immigrating from Peru. She transformed her initial vision into a thriving business serving thousands of clients. Her leadership emphasizes ethical practices, employee development, and community values while maintaining cleaning excellence across Central Texas.
Questions
Will I have the same cleaning team each visit?
We assign consistent teams whenever possible and maintain detailed client profiles for continuity during staff changes.
What payment methods do you accept?
We accept cash and all major credit cards for your convenience.
What if I need to reschedule my appointment?
Please notify us at least 48 hours in advance to avoid a $40 late fee.
Do you offer a satisfaction guarantee?
Yes, we'll return promptly to address any concerns about our cleaning work.
Can you accommodate pet owners?
We work around pets by following your specific safety preferences during cleaning visits.
Are cleaning products included?
We provide eco-friendly products but can use your preferred brands if specified.
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