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Brooks Transfer & Storage is a professional full service moving company in Virginia Beach, VA providing household and business moving services throughout Hampton Roads and beyond for over 140 years. In 1878, the Brooks family began the business as movers helping people transport their belongings. As one of United Van Lines founding agents, Brooks is one of the most experienced moving companies in the country. Today, horses and wagon have been replaced with modern vans and old-fashioned tracking methods have been replaced by sophisticated telecommunications systems. But one thing hasn't changed: our commitment to customer satisfaction. Still family owned and operated, our corporate philosophy has been woven into every aspect of the business since its inception. That philosophy has won us the very prized reputation for being punctual, thorough and meticulous.
Our Services
We offer a wide range of moving services to cater to our customers' needs. Whether you're moving locally, long distance, or internationally, our team of expert movers will handle your belongings with care and precision. Our services include:
- Local Moving: Our local moving services are designed to make your move as smooth and stress-free as possible. Our team of experienced movers will handle everything from packing to moving, so you can focus on settling into your new home.
- Long Distance Moving: Our long distance moving services are designed to make your move as seamless as possible. From packing to transportation, we'll handle everything to ensure a stress-free move.
- International Relocation: Our international relocation services are designed to make your move abroad as smooth as possible. Our team of experts will handle everything from packing to customs clearance, so you can focus on settling into your new life abroad.
- Office Relocation: Our office relocation services are designed to minimize downtime and maximize efficiency. Our team of experts will handle everything from packing to transportation, so you can focus on getting back to business as usual.
Storage Solutions
In addition to our moving services, we also offer storage solutions for our customers. Whether you need temporary storage or long-term storage, our modern, clean, secure, and government-approved warehouses are the perfect solution. Our flexible pricing and huge upgraded warehouses provide the perfect solution for any situation and budget.
Why Choose Us
At Brooks Transfer & Storage, we're committed to providing our customers with the highest level of service. With over 140 years of experience, we've honed our craft to provide our customers with a seamless and stress-free moving experience. Our team of experts is dedicated to providing exceptional service, every time.
Overall Experience
The reviews of Brooks Transfer and Storage reveal a mix of positive and negative experiences. On one hand, many customers praised the company's professionalism, efficiency, and care in handling their belongings. On the other hand, some customers experienced damage, broken items, and poor communication.
Positive Aspects
- Many customers praised the professionalism and courtesy of the movers, packers, and office staff.
- Several reviewers mentioned the efficiency and speed of the moving process, with some crews completing tasks in record time.
- Some customers appreciated the care taken in handling their belongings, with special mention of specific team members who went above and beyond.
Negative Aspects
- A few customers reported damaged or broken items, including electronics, furniture, and family heirlooms.
- Some customers experienced poor communication, including unresponsive management and unprofessional behavior from drivers.
- A few reviewers mentioned issues with packing, including poor packing quality and inadequate protection of fragile items.
Crew Members and Staff
- Several team members were singled out for praise, including Troia, Kate, Thomas, Johnny, Andrew, Jeff, Sean, and Juan Martinez.
- Some customers appreciated the friendly and courteous nature of the office staff, including Paula and Selena.
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