Exceeding Expectations, One Appliance at a Time.
At RB Appliance, we are proud to be one of the leading home appliance retailers in the Tri-County area, offering a wide range of top-brand appliances and exceptional customer service. With three convenient locations in Montgomery, Beechmont, and Springdale, we strive to provide our customers with a seamless shopping experience, making it easy to find the perfect appliance for their home.
Our Story
RB Appliance was founded on the principles of quality, integrity, and customer satisfaction. Our team of dedicated professionals is passionate about providing exceptional service, expert advice, and personalized attention to ensure that our customers find the perfect appliance to fit their unique needs and budget. We take pride in being a family-owned business, committed to building long-lasting relationships with our customers and the community.
Our Services
At RB Appliance, we offer a comprehensive range of services designed to make your shopping experience easy and convenient. From same-day delivery on most water heater, furnace, and A/C orders to special financing options for qualified buyers, we strive to provide our customers with a hassle-free experience. Our knowledgeable sales team is always happy to assist with product demonstrations, answer questions, and provide expert advice to ensure that you find the perfect appliance for your home.
Our Commitment
At RB Appliance, we are committed to providing our customers with exceptional service, quality products, and unbeatable prices. We believe in building long-lasting relationships with our customers, and we strive to exceed your expectations with every interaction. Whether you're looking for a new refrigerator, dishwasher, or cooking range, we invite you to explore our vast selection of top-brand appliances and experience the RB Appliance difference.
Get in Touch
Visit one of our three convenient locations today and experience the RB Appliance difference for yourself. Our friendly and knowledgeable staff are always happy to assist with any questions or concerns you may have.
Excellent Sales Staff and Professional Service
Several reviewers praised the sales staff for their excellent service, knowledge, and professionalism. They were helpful, friendly, and made the purchasing process smooth and easy.
Poor Customer Service and Lack of Resolution
On the other hand, some reviewers had negative experiences with the customer service team, citing lack of professionalism, disrespect, and unavailability of managers to resolve issues. Some were even hung up on or told that their concerns would be escalated, but no resolution was provided.
Issues with Scheduling and Delivery
A few reviewers encountered issues with scheduling and delivery, including changes to scheduled appointments, lack of communication, and unavailability of products despite being told they were in stock.
Positive Experiences with Specific Sales Representatives
Several reviewers praised specific sales representatives for their help, knowledge, and professionalism, including Vivian, Andrew R., Don K, Dave, and Eric.
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