Transforming Your Outdoor Space, One Project at a Time.
At 23rd Group, we are dedicated to providing unparalleled facility maintenance and construction management services to a wide range of industries, including entertainment, financial, healthcare, hospitality, retail, and more. Our mission is to deliver exceptional service, reduce costs, and continually improve the customer experience.
Our Services
Our comprehensive portfolio of services includes facility maintenance, scheduled services, exterior services, special equipment maintenance, pest control, HVAC/refrigeration, handyman/general maintenance, doors/windows/locks remediation services, lighting/electrical plumbing, and construction management. We also offer restoration, build back, remodels/refresh, and special projects/rollouts to ensure that our clients' facilities are always in top condition.
Who We Are
As a company, we pride ourselves on our commitment to excellence and exceptional customer service. Our team is comprised of highly trained and experienced professionals who are dedicated to providing tailored solutions to meet the unique needs of each client. We believe that building strong relationships with our clients is key to delivering outstanding results and consistently exceeding their expectations.
Our Culture
Our culture is built on a foundation of continuous improvement, innovation, and customer-centricity. We understand that every client is unique and has different requirements, which is why we invest heavily in developing customized solutions that meet their specific needs. Our team is empowered to make decisions, and we encourage a culture of open communication, collaboration, and innovation.
Our Expertise
At 23rd Group, we have in-depth knowledge and expertise in multiple industry sectors, including entertainment, financial, healthcare, hospitality, retail, and more. Our team of experts has extensive experience in managing complex projects and delivering results that exceed our clients' expectations.
Awards and Recognition
We are proud to have been recognized as a 3-Time Inc 5000 Honoree, a testament to our commitment to growth, innovation, and exceptional service. We are honored to have received this recognition and will continue to strive for excellence in all that we do.
Positive Feedback and Comments
- The company has received numerous positive reviews and comments from various clients, praising their professionalism, integrity, and ability to provide top-notch services. Specifically, reviewers have highlighted the company's commitment to its customers, vendors, and employees, as well as their prompt payment practices. Many reviewers have praised Katy Mulkey, the assigned project manager, for her exceptional communication skills, professionalism, and attention to detail.
Negative Feedback and Comments
- While most reviewers have had a positive experience with 23rd Group, there have been a few instances of negative feedback. Some reviewers have complained about poor communication, lack of professionalism, and delayed or unpaid services. Specifically, one reviewer mentioned that Shauntia was respectful and refused to pay for work completed. Another reviewer reported being treated disrespectfully by Shawn-Tia on the phone. Lastly, one reviewer mentioned that Shauntia was rude and unprofessional during a phone call.
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