Experience You Can Trust!
Welcome to ROC City Furniture, your premier furniture store in Rochester, NY! We're dedicated to providing the best selection of quality home furnishings at unbeatable prices. Our vast collection of stylish and affordable furniture includes bedroom sets, mattresses, sectionals, sofas, loveseats, entertainment centers, tables, and more. Whether you're furnishing your first home or upgrading to a new look, we're committed to making the process more rewarding, affordable, and stress-free.
Our Mission
At ROC City Furniture, our mission is to provide exceptional customer service, unbeatable prices, and a vast selection of quality home furnishings to make your shopping experience unforgettable. We strive to be the go-to furniture store in Rochester, NY, where you can find the perfect piece to turn your house into a home.
Our Services
We offer a wide range of services to make your furniture shopping experience more convenient and affordable. Our financing options, including 12 months 0% interest financing and early purchase options, are designed to fit every budget. Plus, with our same-day delivery and free layaway, you can get your new furniture sooner and enjoy the comfort and style you deserve.
Our Stores
Visit one of our two convenient locations in Greece and Henrietta, NY, and explore our vast selection of in-stock furniture ready for delivery. Our knowledgeable and friendly staff will help you find the perfect piece to fit your style, budget, and needs.
Overall Experience
Most customers have had a positive experience at ROC City Furniture, with many praising the sales team and customer service. However, a few customers have had negative experiences, citing issues with delivery, quality, and customer service.
Pricing and Quality
Customers have generally found the pricing to be affordable for good quality furniture. However, some have expressed concerns about the quality of the furniture, with one customer describing it as "poor quality".
Sales Team and Customer Service
The sales team has received praise for being helpful, polite, and not pushy. However, some customers have had negative experiences with customer service, citing issues with delivery, returns, and warranties.
Delivery and Returns
Some customers have had issues with delivery, including missing items and difficulties with returns. However, others have had positive experiences with the delivery team.
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