Any Pest. On-Time. Guaranteed.
Northwest Exterminating is a trusted and reliable pest control company servicing Southern Arizona for over 30 years. Our experienced team provides personalized service, using state-of-the-art techniques to eliminate pests in homes and businesses. With a focus on customer satisfaction, we guarantee our services and offer a free consultation to ensure you receive the right solution for your pest control needs.
Our Mission
Our mission is to provide effective, on-time, and guaranteed pest control services to our friends, families, neighbors, and business partners. We strive to exceed customer expectations by delivering personalized service, using innovative techniques, and maintaining a commitment to excellence.
Our Services
Northwest Exterminating offers a comprehensive range of pest control services, including:
- Residential and commercial pest control solutions
- Bed bug removal and prevention
- Termite control and treatment
- Desert Guard program for desert environment pest control
- Bee removal and swarm trapping
- Weed control and prevention
- Mosquito control and prevention
- Organic pest control options
Our team of experts is dedicated to providing you with the best possible solution for your pest control needs. Our services are designed to target pests in our region's unique desert environment, ensuring your home or business is protected from unwanted invaders.
Our Commitment
At Northwest Exterminating, we are committed to providing exceptional customer service, timely responses, and effective solutions. We believe in building long-term relationships with our customers, and we stand behind our work with a satisfaction guarantee.
Our Experience
With over 30 years of experience, our team has the knowledge and expertise to handle any pest control issue. Our technicians are thoroughly trained, licensed, and certified to ensure they provide the best possible service. We are proud of our reputation for excellence and strive to maintain the highest standards in our industry.
Get Started
If you're experiencing pest control issues or want to schedule a consultation, please don't hesitate to contact us. Our team is here to help you eliminate pests and take back your home or business.
Northwest Exterminating Reviews Summary
Poor Experience with Scheduling and Billing
Several reviewers expressed frustration with Northwest Exterminating's scheduling and billing processes. One reviewer, John B. Musica, had a terrible experience with the company, citing multiple failed appointments and incorrect billing. Another reviewer, Jason Howard, was dissatisfied with the high cost of a single visit ($219) and the company's business model, which seems to prioritize subscription services over one-time visits. Willy Williams also reported issues with scheduling and honoring commitments.
Positive Experiences with Technicians
On the other hand, several reviewers praised the company's technicians, citing their professionalism and knowledge. Marcos, in particular, received high praise from multiple reviewers (Carey Tucker, Abby Rosenberg) for his expertise and customer service. Roderick was also commended for his politeness and thoroughness. TJ, a technician from Contractors Pest Control (which was acquired by Northwest Exterminating), received numerous positive reviews for his excellent communication, professionalism, and knowledge.
Other Issues and Concerns
Some reviewers expressed concerns about the company's communication and reliability. Greg Tanner was dissatisfied with the company's response time and lack of follow-through on termite treatment. S. Lyons reported issues with the company's new ownership and communication after the acquisition of Contractors Pest Control.
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