Keeping You Comfortable Since 1985 - Total Control for Your Home
At Coastal Comfort, Inc., we are a family-run business dedicated to providing top-notch HVAC and refrigeration services to our valued customers in South Florida. Since 1985, our founders, Tim Waterhouse and Tony Plastini, have built a reputation for quality work at an affordable price, earning us the trust of our clients and setting us apart from the competition.
Our Philosophy
Our philosophy is simple: quality work at an affordable price is the key to a successful company. We believe that every customer deserves the highest level of competence and professionalism, and we strive to provide just that. Our dedication to customer satisfaction and innovative management style have built a strong foundation for our success.
Our Services
Coastal Comfort offers a wide range of services to cater to your HVAC and refrigeration needs. Our experienced team provides top-notch maintenance, repair, and installation services for residential and commercial customers. We are proud to offer a variety of products from renowned manufacturers such as American Standard, Mitsubishi, and Ruud. Whether you need a new air conditioning system, a routine maintenance check, or an emergency repair, our team is here to help.
Our Commitment
At Coastal Comfort, we are committed to providing exceptional customer service, ensuring that every interaction with our team is professional, courteous, and stress-free. We understand the importance of keeping you comfortable, and we strive to exceed your expectations in every aspect of our service. Our goal is to build long-lasting relationships with our customers, and we are proud to have earned the trust of countless homeowners and businesses in South Florida.
Summary of Reviews
Positive Reviews
Coastal Comfort Air Conditioning received overwhelmingly positive reviews from satisfied customers. Many reviewers praised the company's professionalism, quick response, and excellent customer service. Several reviewers mentioned the company's ability to provide accurate diagnoses and effective solutions to their air conditioning problems. The technicians were described as knowledgeable, courteous, and respectful of customers' properties. The company's commitment to educating customers on maintaining their systems and providing transparent pricing were also highlighted as strengths.
Negative Reviews
However, some reviewers had negative experiences with Coastal Comfort Air Conditioning. Common complaints included poor communication, unprofessional technicians, and overcharging for services. Some reviewers felt misled by the company's warranty policies and were disappointed with the quality of their installed systems. A few reviewers reported experiencing rude behavior from technicians, which negatively impacted their overall experience with the company.

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