Quality You Can Trust, Service You Can Depend On!
At Keystone Door and Building Supply, we're more than just a door and building supply company. We're a team of people who care about the services and products we provide, and we're dedicated to connecting with people who appreciate forming relationships while doing business. Our mission is to create lasting relationships by providing services and solutions that exceed our customers' expectations, and we're committed to being a socially and environmentally responsible company within our community.
Our History
Our story began with a group of people who care about each other and enjoy collaborating. We believe in making things with our hands, with the people we love, for the good of our families and our surroundings. With over 100 years of combined experience in the industry, our leadership team is comprised of top talent who have worked with residential and commercial doors, millwork, hardware, and windows. Our commitment is to provide exceptional customer service, and we strive to exceed our customers' expectations in everything we do.
Our Products and Services
We offer a wide range of products and services to meet the needs of builders, remodelers, and homeowners. Our product lines include:
- Entry Doors: We have a wide-ranging line of front door products, including fiberglass doors, glass doors, and steel doors in many different panel designs, finishes, and glass configurations.
- Interior Doors: We have a wide-ranging line of interior door products, including panel doors, French doors, louver doors, flush doors, and CYMA carved wood doors.
- Patio Doors: We have a wide-ranging line of patio door products, including glass doors, fiberglass doors, and French patio doors.
- Hardware: We offer a variety of hardware products, including decorative hardware to complete your door installation and add character and value to any home.
Our Team
Our team is led by a group of experienced professionals who have a passion for providing exceptional customer service. Our leadership team includes:
- Dale Winchester, Chairman of the Board of Directors
- Thaddeus Carpenter, President
- David Herron, VP of Operations
- Craig Forsyth, VP of Sales
Our Values
At Keystone Door and Building Supply, we operate under a set of core values that guide our every decision. These values include:
- LOVE: We will endeavor to always be motivated in all we do by love for the Lord and for others.
- SERVANTHOOD: We will endeavor to serve our customers to help make them a success, and serve our employees so they can be lifted-up to reach their God-given potential.
- INTEGRITY: We will endeavor to be honest and above reproach in all our business dealings.
- EXCELLENCE: We will endeavor to exceed all the expectations of our customers to the glory of God.
Overview of Keystone Reviews
Keystone, a door and molding supplier, has received mixed reviews from its customers. The company's selection, customer service, and installation services have been praised by some, while others have reported negative experiences with appointment scheduling, communication, and driver behavior.
Positive Experiences
Many customers have praised Keystone's large selection of doors, base, and molding, as well as its ability to customize and deliver products to job sites. The company's friendly and helpful staff, including installers and sales representatives, have also been commended for their excellent customer service. Some customers have appreciated the company's ability to meet tight deadlines and provide quality products at competitive prices.
Negative Experiences
On the other hand, some customers have reported negative experiences with Keystone's appointment scheduling and communication. Some have experienced issues with incorrect appointment times, language barriers with installers, and unprofessional behavior from drivers. One customer reported a incident where a Keystone driver almost caused an accident, and when the customer reported the incident, they felt that their concerns were not taken seriously.
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