Transforming Spaces, Building Trust
At Monroe Concrete Coating and Remodeling, we pride ourselves on being a family-owned and operated business that offers a wide range of services to our clients in the Tucson area. Our company was founded by Billy and Brett Monroe, a father-son duo who have a combined 26 years of experience in the industry. Bry and Brett have developed a reputation for providing high-quality services, using only the best products and processes available, and ensuring that each client's needs are met with professionalism and attention to detail.
Our Services
At Monroe Concrete Coating and Remodeling, we offer a variety of services to suit our clients' unique needs. Some of our services include stained concrete overlay, epoxy and urethane coatings, concrete polishing, tile installations, and bathroom and kitchen remodels. We also specialize in commercial flooring and projects, working with clients to create unique and functional spaces.
What Sets Us Apart
At Monroe Concrete Coating and Remodeling, we believe that it's the small things that set us apart from other companies. From our prompt responses to our clients' inquiries to our commitment to getting the job done on time and on budget, we strive to provide exceptional service every step of the way. Our team is comprised of highly skilled and dedicated professionals who take pride in their work and are dedicated to ensuring that each client is completely satisfied with the final result.
Testimonials
We have had the privilege of working with many satisfied clients over the years, and we are proud to share their testimonials with you. From kitchen remodels to concrete coatings, our clients have come to expect exceptional results and a commitment to excellence. Here's what some of our clients have had to say:
"We were blown away by the quality of work done by Monroe Concrete Coating and Remodeling. The team was professional, courteous, and efficient. We couldn't be happier with the results." - K. & JM Maillard
"The entire process from estimate to completion was seamless and stress-free. Brett and Billy were great to work with, and we're thrilled with the final result." - Dick and Jeanne Anthony
"We've never had such a positive experience with a contractor. Billy and Brett were knowledgeable, helpful, and did everything they said they would do. We highly recommend them." - Steve Baer
Conclusion
At Monroe Concrete Coating and Remodeling, we're committed to providing our clients with exceptional service, high-quality workmanship, and a commitment to customer satisfaction. We look forward to the opportunity to work with you on your next project.
Overall Experience
The reviews are overwhelmingly positive, with most customers expressing their satisfaction with the work done by Monroe Concrete Coating & Remodeling.
Quality of Work
The company's work was consistently praised for being top-notch, with customers appreciating the attention to detail and high-quality results. The team's professionalism, politeness, and courteousness were also highlighted in many reviews.
Communication and Customer Service
Most customers were impressed with the company's communication, with Brett Monroe being particularly praised for his responsiveness and ability to address any issues that arose during the projects. However, one customer reported poor customer service and slow response times.
Timeliness and Efficiency
The company was commended for completing projects in a timely manner, despite facing challenges such as supply chain issues and pandemic-related delays.
Crew and Subcontractors
The crew and subcontractors were praised for their hard work, professionalism, and excellent quality of work.
Challenges and Issues
A few customers reported minor issues, such as tile problems or delays, but these were quickly addressed by the company. However, one customer reported a poor experience with the company's polishing service, which led to them hiring another company to redo the work.
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