Protect Your Business with Verified Security Solutions
At Sonitrol WNY, we take pride in being the leader in verified security solutions for businesses and organizations in Buffalo and Rochester, New York, and surrounding areas. With over 40 years of experience and a proven track record of providing effective and comprehensive security solutions, we are committed to protecting your employees, assets, and property.
Our Services
Our team of security system consultants offers a wide array of security services, including access control, audio intrusion, mobile app, digital video, and fire detection. We understand that every business is unique, and that's why we customize our solutions to meet the specific needs of our clients. Our integrated systems allow us to provide a comprehensive security solution that includes managed access control, fire, and CCTV.
Verified Security Solutions
Our verified security solutions are designed to provide an unparalleled level of security for your business. Our unique audio verification capability has resulted in lower false alarms, fast police response, and the highest documented apprehension rate in the security industry. Our technology sets us apart, and our ability to verify an alarm event in real-time gives us an unrivaled credibility with local law enforcement.
Industry Solutions
We provide security alarm system solutions for a wide range of businesses, industries, and educational facilities. From offices to large warehouses, we can provide you with the most complete security solutions on the market today. Our industry-specific solutions include security systems for businesses, schools, construction sites, dealerships, education, faith-based organizations, food processing, financial services, government, healthcare, manufacturing, non-profit, property management, restaurants, retail, and warehouse and distribution.
Why Choose Sonitrol
With over 178,000 apprehensions nationwide, we have a reputation as the leader in verified security. Our team of security experts is dedicated to providing the best service to our customers from day one. We're proud to be a privately-owned, local company that provides 24/7/365 monitoring and support. Our mobile app allows our customers to monitor their business 24/7, and our integrated systems allow us to customize a solution that meets their specific needs.
What Our Customers Say
Our customers rave about our service and expertise. They appreciate our prompt and professional service, and our ability to solve any problems that arise. We're proud to have received excellent reviews from our customers, and we're committed to continuing to provide the highest level of service to our clients.
Professional and Reliable Security Services
The majority of reviewers praise Sonitrol Security Systems for their professionalism, knowledgeable staff, and reliable equipment. Reviewers appreciate the excellent customer service, rapid response times, and efficient issue resolution.
Positive Experiences
Reviewers have reported positive interactions with the company's technicians, account representatives, and engineers, who are described as friendly, helpful, and knowledgeable. The equipment and services provided by Sonitrol have been reliable, and issues are addressed promptly.
Common Themes
- Professional and knowledgeable staff
- Excellent customer service
- Reliable equipment and services
- Rapid response times and efficient issue resolution
Negative Experiences
However, two reviewers had negative experiences with Sonitrol Security Systems. One reviewer encountered difficulties in getting assistance, receiving busy tones when calling the company's numbers. Another reviewer was disappointed with the quality of security cameras, which malfunctioned frequently, and reported poor customer service when trying to resolve the issues.
Concerns
- Difficulty in getting assistance
- Poor quality security cameras
- Unresponsive customer service
