Building Relationships, One Project at a Time
Our Story
Pillows by Dezign is a business that specializes in creating custom decorative pillows for the hospitality, commercial, and residential design industries. The company was founded by Marian LaFrance-Silverman, a respected interior decorator with a passion for fabrics. With over two decades of experience in the design industry, Marian has always believed that custom decorative pillows are the "jewelry that completes the outfit" of any room. This belief, combined with her love for fabrics, led her to establish Pillows by Dezign with the goal of offering affordable decorative pillow solutions to the design community.
Starting in a sewing room in Marian's basement, Pillows by Dezign has grown into a full fabrication workroom with seamstresses on staff. Now, the company is not only catering to local independent interior designers but is also working with FF&E and OS&E procurement firms in the hospitality industry throughout North America. With their high standards, dedication, and unique designs, Pillows by Dezign has become a trusted partner for creating stylish and affordable custom decorative pillows.
Our Services
At Pillows by Dezign, we offer a comprehensive solution for creating custom decorative pillows. We handle everything from buying and tracking fabrics and trims, fabricating custom decorative pillow covers, filling them with the inserts of your choosing, and shipping the order to the final destination.
What sets us apart is our online process designed for "on-the-go" quotes for simple projects. We also offer detailed quotes with multiple pillows using an array of designer fabrics, pillows sizes, custom trims, etc., for more complex projects. Our team is always ready to assist and ensure that our clients get the perfect designer fabric for their new pillow(s) by working with many of the top Luxury Fabric Lines in the industry.
We take pride in our "local first" mindset, ensuring that every single pillow we sell is made where both of the businesses are based - in Grand Rapids, Michigan. Our affordable solution for custom decorative pillows is made possible by our efficient and cost-effective process, ensuring that our clients get the best value for their investment.
Our Process
Designing custom decorative pillows with Pillows by Dezign is easy. You can start by finding the perfect designer fabric for your new pillow(s) using the links provided on our website. These links will take you to many of the top Luxury Fabric Lines we work with regularly.
Next, fill out our Custom Pillow Quote Request form or contact us directly for quotes on highly detailed custom decorative pillow design projects. Our team is always ready to assist and ensure that the entire process is smooth and effortless. We offer memo samples upon request and are committed to providing excellent customer service.
At Pillows by Dezign, we are dedicated to providing our clients with the best custom decorative pillows for their hospitality, commercial, or residential design projects. With our expertise, experience, and passion for fabrics, we are confident that we can provide you with an affordable solution for your custom decorative pillows that will complete the outfit of any room.
Shopping Experience
The reviewer had a mixed experience at the store. They were happy to find the specific pillows they were looking for, which they couldn't find elsewhere. However, they felt that they received poor service from the two women in the store, possibly due to their age and appearance.
Product Quality
The reviewer was very pleased with the quality of the pillows, mentioning that they "love those pillows". They ended up purchasing two pillows for nearly $200.
Service Issues
The reviewer felt that they were not treated well by the sales staff, possibly due to their age and appearance. They expected to be treated equally as any other customer, especially considering the amount of money they spent.
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