Exceeding Customer Satisfaction, One Roof at a Time
At Quality Roofing, Inc., we pride ourselves on being a recognized leader in the roofing industry since 1994. As a third-generation licensed and state-certified roofing and general contracting firm, we have built our reputation on exceeding customer satisfaction, with the majority of our referrals generated from current and previous customers.
Our History
Founded in 1994, our company started with 15 employees and was incorporated two years later. Today, we boast a staff of over 100 employees who together offer our customers hundreds of years of experience in the roofing industry in Florida as well as other states. We have grown exponentially, with our sales volume exceeding $29 million last year, and we aim to exceed our prior year's performance by 10% annually.
Our Services
We are qualified in all phases of commercial and residential roofing and are certified installers for several material manufacturers. Our services include new construction, residential projects, roof repairs, and roof assessment management. We install all types of roofing, including shingle, built-up, single-ply systems, sheet metal, standing seam, slate, and tile. Our team is dedicated to providing top-notch solutions for our customers, and we take pride in our ability to handle large, complex projects in a timely and cost-effective manner.
Our Mission
At Quality Roofing, Inc., our mission is to deliver and maintain a reputation for honesty, quality, and professionalism. We believe in building strong relationships with our customers, contractors, developers, management companies, architects, and suppliers, which has positioned us to handle large projects while containing cost and maintaining profitability. Our customers are our strongest supporters, and we strive to exceed their expectations with every project.
Supporting Our Military
We take great pride in the customer relationships we have built with our military. We have worked on many different projects with our military, from large complexes to simple repairs. With our commitment and quality workmanship, we have been successful in completing our jobs in a timely manner without interruption to our troops' schedules.
Our Promise
As the founder and president of Quality Roofing, Inc., I am proud of the strides we have accomplished in the past 14 years. Our company has grown from a small firm of 15 employees to a company that employs more than 100 dedicated, knowledgeable people who are experts in various types of roofing. Because of the efforts of our staff, we have maintained a reputation for honesty, integrity, and quality in the roofing industry. We also have invested in a large variety of equipment, allowing most of our work to be completed in-house, so that our clients receive quality, timely, and cost-effective roofing services.
Overall Assessment
Quality Roofing received mixed reviews from customers, with some praising their professionalism, quality of work, and customer service, while others expressed frustration with their experiences, citing issues with communication, quotes, and workmanship.
Positive Experiences
Many customers praised Quality Roofing for their:
- Professionalism and respectful treatment of customers and staff
- High-quality workmanship and attention to detail
- Reasonable pricing and value for money
- Efficient and timely completion of projects
- Excellent customer service and responsiveness
- Ability to work around customers' schedules and accommodate their needs
Negative Experiences
Some customers reported negative experiences with Quality Roofing, including:
- Issues with communication and responsiveness
- Failure to provide quotes or follow through on promises
- Poor workmanship and leaks in roofs
- Unreasonable pricing and lack of transparency
- Difficulty in scheduling and completing projects
- Unprofessional behavior and lack of accountability
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