EXCEL' FOR YOU! COMPANY HISTORY WE 'EXCEL' FOR YOU!
At Excel Mechanical, Inc., we are committed to providing exceptional service to our customers while giving back to the community. Our company was founded in 1986 by Jim Zarling and has since grown to become a leading provider of HVAC and plumbing services to both commercial and residential properties.
Company History
Our journey began with a focus on heating, ventilation, and air conditioning (HVAC) services, which remains a core part of our business. In 2000, we expanded our services to include plumbing, offering a comprehensive range of solutions for both commercial and residential clients. We specialize in providing services for new construction, tenant improvements, custom homes, retrofit and replacements for hospitals, schools, businesses, and homes.
Our Vision
At Excel Mechanical, Inc., our vision is to be Southern Arizona's premier choice for heating, air conditioning, plumbing, and more. We strive to achieve this goal by maintaining a commitment to quality, respect, ethics, and our community.
Our Mission
Our mission is to build long-lasting relationships with the commercial and residential communities by providing exceptional sales, service, and installation. We accomplish this by employing highly trained technicians, utilizing the latest modern technologies, and consistently delivering quality work.
Community Service
Giving back to the community is a vital part of our company culture. We strive to find innovative ways to make a positive impact, even in trying economic times. Our community service initiatives have led to partnerships with organizations such as Habitat for Humanity, Extreme Makeover Home Edition, and numerous local charities.
Meet Our Team
Our leadership team comprises experienced professionals dedicated to our mission. Meet our President, TJ Zarling; Vice-President of Operations, Jared Morgan; Vice-President of Finance, Carrie Stone; and Vice-President of Construction, William Godinez.
Our Services
Our services include:
- Diagnosis and Troubleshooting for HVAC and Plumbing
- Preventative Maintenance for HVAC and Plumbing
- Sales, Service, and Installation for HVAC and Plumbing
- Custom Sheet Metal Fabrication for HVAC
- CO2 and Gas Inspections for HVAC
- Airflow Calibration for HVAC
- Snake/Camera/Locate for Plumbing
- Backflow Certification for Plumbing
- Duct Sealing for HVAC
Company Culture and Management
The company's management and culture are a major point of contention among reviewers. Some employees report being belittled and disrespected, while others praise the company for its professionalism and respect for its workers. The owner's behavior is a major area of concern, with some reviewers reporting that he yells at employees in front of clients and exhibits poor leadership skills.
Quality of Service
The quality of service provided by Excel Mechanical is also a mixed bag. Some reviewers praise the company for its reasonable prices, friendly technicians, and prompt service. Others report poor experiences, including long wait times and poor communication.
Customer Service
Customer service is another area where the company falls short. Some reviewers report poor communication and a lack of respect from employees, while others praise the company's customer service and responsiveness.
Employee Treatment
The treatment of employees is a major concern among reviewers. Many report that the company's owner is abusive and disrespectful to his employees, while others praise the company's professionalism and respect for its workers.
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