Get the garage door you want, and the service you deserve!
At Power Plumbing Inc., we take pride in being a family-owned and operated business that has been serving the Chicago area for over 50 years. Our company has been built on a foundation of trust, reliability, and a commitment to providing exceptional service to our customers. With a team of expert plumbers and extensive experience, we have earned the trust of our clients and have been recognized for our quality work.
Our Story
Our journey began in 1960 when our founder, Ray Piccioli, started Power Plumbing & Sewer Inc. With a passion for plumbing and a desire to provide top-notch service, Ray built a reputation for honesty, integrity, and quality work. Over the years, our company has grown, and we have expanded our services to cater to the needs of our customers. Today, we continue to maintain our commitment to providing the best possible service to our clients.
Our Team
Our team at Power Plumbing Inc. is comprised of expert plumbers who have spent years honing their skills and gaining experience in the industry. Our team includes licensed plumbers, apprentices, and office staff who work together to ensure that our customers receive the best possible service. Our team is dedicated to providing exceptional service, ensuring that our customers are satisfied with our work, and that our customers' plumbing needs are met.
Our Services
At Power Plumbing Inc., we offer a wide range of services to cater to the needs of our customers. Our services include:
- Emergency services: We provide 24/7 emergency services to ensure that our customers receive prompt attention to their plumbing needs.
- Sewer and drain services: We offer sewer and drain cleaning, inspections, and repairs to ensure that our customers' plumbing systems are functioning properly.
- Water heater services: We install, repair, and replace water heaters to ensure that our customers have a reliable source of hot water.
- Plumbing repairs and installations: We offer a wide range of plumbing services, including repairs, installations, and maintenance, to ensure that our customers' plumbing systems are in top condition.
- Leak detection and repair: We use state-of-the-art technology to detect leaks and repair them quickly and efficiently.
Our Approach
At Power Plumbing Inc., we believe that honesty, integrity, and a commitment to quality service are essential to building long-lasting relationships with our customers. Our team is dedicated to providing exceptional service, ensuring that our customers are satisfied with our work, and that our customers' plumbing needs are met.
Meet Our Team
- Joe Piccioli, Management Team, Licensed Plumber: Joe has been part of Power Plumbing & Sewer since its inception. He has filled many positions at Power Plumbing throughout his career.
- Rae Piccioli, Management Team, Licensed Plumber: Rae began working at Power Plumbing & Sewer Inc over 40 years ago. She started in the office and worked her way up to become a licensed plumber.
- Robin Vizza, Management Team, Licensed Plumber: Robin started in the office at Power Plumbing & Sewer as a teenager and has been working for the family business for many years.
- Paul Fredericy, Office Team: Paul has been working in Power Plumbing's office for over 15 years.
- Tony Tisinai, Field Plumber: Tony has been with Power Plumbing for over 7 years and is dedicated to helping customers with their plumbing issues.
- Ryan Geyer, Field Plumber: Ryan is new to the Power Plumbing team but comes with over 20 years of plumbing experience.
- James Dean, Field Plumber: James is the true veteran at Power Plumbing, having been with us for over 23 years.
Positive Experiences
Professionalism and Friendliness
The majority of customers have had excellent experiences with Power Plumbing, citing professionalism, friendliness, and top-notch service. Many reviewers mentioned courteous and knowledgeable staff, including Rae, Robin, Paul, Jason, Tony, and Steven. These technicians have consistently delivered high-quality work, providing clear explanations, and taking the time to answer questions and concerns.
Reliability and Efficiency
Customers have praised Power Plumbing for their punctuality, reliability, and efficiency. Whether it's a same-day service or a planned appointment, technicians have shown up on time and completed work promptly.
Personal Touch
Several reviewers appreciated the personal touch and attention to detail from the Power Plumbing team. From explaining options and solutions to going the extra mile to help diagnose and fix problems, customers feel valued and informed.
Negative Experiences
Communication Breakdown
A few customers experienced communication breakdowns, including delayed callbacks for estimates and difficulty getting in touch with the right person. One reviewer mentioned rude behavior from a technician, while another had issues with follow-up estimates.
Inconsistencies
A few customers have reported inconsistent experiences with Power Plumbing, citing poor customer service, late arrivals, or a lack of follow-through on promised services.
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