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Beautiful Floors Are Waiting!

At Roberts Carpet & Fine Floors, we're dedicated to providing the best flooring products and services to our customers in the Houston area. With over 35 years of experience, we have established ourselves as a leader in the flooring industry. Our team of experts is committed to delivering exceptional service, quality products, and unparalleled customer satisfaction.

Our Story

Since 1984, Roberts Carpet & Fine Floors has been serving the Houston community with a wide range of flooring solutions. From soft, plush carpet to durable hard-surface flooring options, we have everything you need to elevate your home or business. Our showrooms are stocked with thousands of products from the best brands around, and our knowledgeable staff is always happy to help you find the perfect flooring solution for your needs.

Our Services

At Roberts Carpet & Fine Floors, we offer a comprehensive range of services designed to meet all your flooring needs. From carpet installation to hardwood, laminate, and tile, our team of experts can handle any project, big or small. Our services include:

  • Flooring installation
  • Flooring maintenance and repair
  • Flooring design and consultation
  • Custom flooring solutions

Our Advantage

At Roberts Carpet & Fine Floors, we're proud of our commitment to quality, service, and customer satisfaction. Here are just a few reasons why we stand out from the competition:

  • Unparalleled customer service
  • Quality products from top brands
  • Expert installation and maintenance
  • Custom flooring solutions
  • Manufacturer warranties and guarantees

Meet Our Team

Our team of experts is dedicated to providing exceptional service and quality products. Meet our team of flooring specialists and learn more about our expertise and experience.

Quorum Custom Flooring

At Quorum, we specialize in custom sand and finish jobs on unfinished hardwood flooring. We work with a limited number of pre-finished hardwood flooring brands that are disrupting the industry with their level of craftsmanship and attention to detail. Whether you're looking for exotic lumbers from around the world or unique custom flooring solutions, Quorum is your go-to source.

Reviews
Positive: The majority of customers reported an exceptional experience with Roberts Carpet, praising the company's sales personnel, installation team, and customer service.
Negative: A few customers reported poor experiences, including incompetent installation, poor communication, and lack of accountability.

Overall Exceptional Experience

The majority of customers have reported an exceptional experience with Roberts Carpet, praising the company's sales personnel, installation team, and customer service. Many reviewers have mentioned the helpfulness of specific staff members, such as Julie, David, and Frank, who provided excellent guidance and support throughout the carpet selection and installation process.

Sales and Customer Service

Customers have praised the knowledgeable and helpful sales staff, who took the time to understand their needs and provided valuable advice on carpet selection. The sales team's communication skills and follow-up were also commended.

Installation and Quality of Work

The installation process was reportedly smooth, efficient, and of high quality. Installers were praised for their attention to detail, cleanliness, and care for customers' property.

Minor Issues and Recommendations

A few customers encountered minor issues, such as a staircase installation problem, which was solved with the help of the installation team. Some reviewers have also praised the company's ability to mitigate issues and provide recommendations for unusual situations.

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