Transforming Your Space, One Room at a Time
At Craig Baker Marble Co., we are a family-owned business that values customer service above all else. Our mission is to provide the absolute best products and services to our customers, and we strive to delight each and every one of them. Whether you're looking to remodel your kitchen, bathroom, or both, we have the expertise and resources to bring your vision to life.
Our Services
We offer a wide range of services to help you achieve your dream kitchen and bathroom. Our experienced and qualified design professionals will work hand-in-hand with you to create a design that is both functional and aesthetically pleasing. We provide accurate three-dimensional drawings and full-color renderings, so you can see what your remodel will look like before the work begins.
From kitchen remodels to bathroom renovations, we have the expertise and resources to help you achieve the look and feel you want. Our skilled installers will work with you to create a space that is not only beautiful but also functional and tailored to your specific needs.
Our Showrooms
We have two showrooms located in Houston and Katy, TX, which feature over 30 kitchen, bath, cabinet, and flooring displays. Our displays showcase a wide range of styles, from traditional to contemporary and transitional, and are designed to fit any budget. Our friendly staff and designers are always available to answer any questions you may have and provide guidance throughout the design process.
Our Commitment
At Craig Baker Marble Co., we are committed to providing our customers with the highest level of service and quality products. We understand that remodeling your kitchen or bathroom can be a daunting task, which is why we strive to make the process as seamless and stress-free as possible. We believe in clear and ongoing communication, and our dedicated team will work with you every step of the way to ensure that your project is completed to your satisfaction.
Excellent Customer Service and Quality Work
Several reviewers praised the exceptional customer service and quality work provided by Craig Baker Marble Company. They mentioned that the staff, including Ashley, were friendly, helpful, and professional throughout the renovation process. The company's work ethic was commended, with reviewers noting that they worked efficiently and effectively to complete projects on time.
Beautiful Renovations and Installations
Reviewers were thrilled with the final results of their renovations, including kitchen countertops, bathroom remodels, and granite installations. They praised the company's attention to detail and ability to bring their visions to life.
Issues with Measurement and Customer Service
However, some reviewers had negative experiences with the company. They cited issues with measurement errors, defensive and uncooperative customer service, and a lack of accountability for mistakes. In one case, a reviewer reported that the company refused to correct an error and instead offered a refund or an inferior solution.
Communication Breakdowns and Delays
Other reviewers experienced communication breakdowns and delays with the company. They reported having to continually contact the company to schedule appointments or resolve issues, and that their calls and messages were not returned.
Be the first to review Craig Baker Marble.
Write a Review
