At AC Sure Plan, we pride ourselves on being San Diego's trusted HVAC contractor. With over 18 years of experience, we've been servicing residential and commercial customers throughout San Diego County since 2003. Our team of certified technicians takes pride in their work, and we stand behind the quality of service our company provides, guaranteeing all of our work.
Our services include complete heating and air conditioning installations, equipment replacements, complete indoor air quality services, hot water heaters, programmable and non-programmable thermostats, all phases of maintenance and repair, and more. We also offer preventive maintenance agreements to keep equipment running at optimum efficiency and ensure safety.
Residential Services
- Air Conditioning Installation: We install state-of-the-art high efficiency residential air conditioning units that will save homeowners hundreds of dollars a year.
- Air Conditioning Repair: Our experts will diagnose and repair your air conditioning unit, getting you cool and comfortable in no time.
- Preventive Maintenance: Our preventative maintenance service saves you thousands of dollars over the life of your air conditioner system.
Commercial Services
- Commercial HVAC Solutions: We design and install commercial HVAC solutions as well as provide maintenance and repair services for all types of AC and Heating systems.
- Commercial Rooftop HVAC Units
- Split-System Air Conditioners
- Package Unit Cooling Systems
- Water Source Heat-Pumps
- Cooling Towers & Ductless AC
Why Choose Us?
- Guarantee: We stand behind our products and services.
- People: Our exceptional staff and highly skilled technicians ensure top-notch service.
- Certifications: All our technicians are NATE certified and factory trained.
- Quality: We provide our customers with the best products in the market.
- Experience: We have been installing and servicing Heating and Air Conditioning systems since 2003.
Get in Touch
If you need help with any of our services, schedule an appointment or call us at 858-566-4800. You can also email us at info@acsureplan.com or visit our office at 7945 Silverton Ave Suite 1108 San Diego, CA 92126.
Excellent Customer Service and Quality Work
Overall Experience
The majority of customers have had a positive experience with AC Sure Plan, praising their professionalism, responsiveness, and quality of work. Many reviewers mentioned the company's commitment to customer satisfaction, willingness to listen to their concerns, and ability to find solutions to complex problems.
Praise for Specific Employees
Several employees, including Robert Mays, Tom L, and Rick, were praised for their exceptional service, knowledge, and professionalism. Reviewers appreciated their honesty, willingness to explain complex issues, and dedication to getting the job done right.
Challenges and Areas for Improvement
A few reviewers experienced issues with scheduling and communication, including missed appointments and delayed responses. In some cases, customers were left waiting for extended periods without notification or update from the company.
Common Themes
- Professionalism and responsiveness
- Quality of work and attention to detail
- Honesty and transparency
- Commitment to customer satisfaction
- Scheduling and communication challenges
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