Providing High Quality Plumbing Service Since 1981
At Universal HVAC, we have been providing high-quality heating, air conditioning, and plumbing services to the Richmond, VA area since 1981. Our family-owned and operated business is dedicated to delivering exceptional service, quality products, and unparalleled customer satisfaction.
Our History
With over 40 years of experience, our team of expert technicians has been dedicated to helping families and businesses throughout the Richmond metropolitan area maintain comfortable and efficient living and working spaces. Our commitment to exceptional service has earned us an A+ rating with the Better Business Bureau and membership in the Air Conditioning Contractors of America.
Services
At Universal HVAC, we offer a comprehensive range of services to ensure your heating, cooling, and plumbing systems run smoothly and efficiently. Our services include:
- Heating Services: Furnace repair, installation, and maintenance; boiler repair and maintenance; and heat pump installation and maintenance.
- Air Conditioning Services: Air conditioning repair, installation, and maintenance; ductless mini-split systems; and gas piping and heat pump installation.
- Plumbing Services: Plumbing repair, installation, and maintenance; tankless water heater installation and maintenance; and conventional tank water heater installation and maintenance.
- Maintenance: Preventative maintenance programs designed to ensure your systems run efficiently and extend their lifespan.
- Emergency Services: 24/7 emergency service available to address unexpected issues and restore your comfort and convenience.
Financing Options
At Universal HVAC, we understand that unexpected expenses can be a burden. That's why we offer financing options to qualified applicants. Our goal is to make our services accessible to everyone, ensuring you receive the quality service you deserve.
Client Testimonials
Our commitment to exceptional service has earned us a reputation for delivering outstanding results. Here's what some of our satisfied clients have to say:
- "Universal is excellent! Not only are they easy to work with in terms of scheduling, Steffan gives honest estimates and suggestions, and the team does a great job with installation." - Alyssa S.
- "I was pleasantly shocked when Kim called and said Stefan would be there in 5 or 10 minutes. He arrived and within 30 minutes my AC was up and running again. I would definitely recommend Universal to anyone and will be using them again in the future." - Diana V.
- "I used Universal Heating Air Conditioning and Plumbing for a new hot water heater installation and valve replacement. I love their service. I thought they were wonderful. They sent one person who was extremely quiet. He spent a long time working. It took him three hours in the install it, because I asked him to change some valves." - Theresa P.
About Our Team
At Universal HVAC, we're proud of our team of certified professionals who have dedicated their careers to delivering exceptional service and quality workmanship. Our team members have undergone rigorous training and continue to stay up-to-date with the latest advancements in the industry.
Get in Touch
To learn more about our services or schedule an appointment, please contact us at:
MIDLOTHIAN & BON AIR: 804-794-2804
WEST END: 804-740-0053
RICHMOND: 804-233-4257
Learn More
At Universal HVAC, we're committed to providing unparalleled service and quality results. Contact us today to learn more about our services, schedule an appointment, or explore our website for more information.
Negative Reviews
Within the negative reviews, there is a concern about the quality of service provided by Universal Heating & Plumbing. One reviewer, E.K., experienced issues with their AC unit after receiving a service that included refilling freon gas and draining water from the AC fan in the attic. This led to the other AC unit stopping working. Another reviewer, Robin Gordon, had a poor experience with the company's service, citing long wait times and poor communication.
Positive Reviews
Several reviewers had positive experiences with Universal Heating & Plumbing, highlighting the company's professionalism, timeliness, and quality of work. Authors such as Robert Pollard, Chris Kain, Jonathan Murray, Justin Walker, Elly & Richard, Alison Wagner, and Sarah Tashjian praised the company's excellent service, fair pricing, and knowledgeable technicians.

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