Trustworthy Partners in Painting Excellence
At Timeless Floor Company, we are thrilled to introduce ourselves as Ventura's premier flooring and tile specialists, family-owned and operated since 2003. Celebrating two decades of success, we take pride in offering an unparalleled shopping experience, providing the finest quality flooring and materials, including unique brands that the big box stores don't carry.
Our Commitment to Excellence
Our commitment to excellence is evident in every aspect of our business. We offer the most competitive prices without compromising quality or service. Our boutique flooring showroom in Ventura is designed to provide a truly unique shopping experience, where our highly experienced staff of sales representatives, designers, and flooring installers will help you create a timelessly elegant flooring and tile look that will exceed your expectations!
Our Services
We offer a wide range of services to cater to your flooring needs. From hardwood flooring to laminate, carpet, natural stone, tile, eco-friendly flooring, and waterproof flooring, we have got you covered. Our expert flooring installation team will ensure a seamless and hassle-free installation process. Our in-store design assistance team is always available to help you select and coordinate your new floor or tile design. We also provide commercial flooring solutions for businesses and organizations.
Why Choose Us
What sets us apart from other companies is our dedication to finding the perfect flooring solution that suits your needs and lifestyle. We take the time to understand your requirements and preferences, providing personalized assistance throughout the entire process. With over 100 brands in stock, including Bruce, Shaw, Anderson, Mullican, Hallmark Hardwoods, and many more, you can rest assured that you'll find the perfect flooring solution for your home or business.
Services and Experience
The reviews highlight the importance of effective project management, communication, and attention to detail in the flooring industry. While some customers were thoroughly impressed with the services provided by Timeless Floor Company, others experienced significant delays, miscommunication, and safety hazards.
Delays and Miscommunication
One customer experienced a job taking almost four weeks to complete, with multiple rescheduling and failures to follow up on promised timelines. This caused inconvenience and additional costs. Another customer was disappointed when the company failed to show up on the scheduled start date, and the owner, Filipe, was rude and unaccommodating.
Attention to Detail and Safety
One customer reported finding protruding nails in the carpet, a significant safety hazard, and damaged master bath tile during the installation process.
Positive Experiences
On the other hand, several customers praised the company's staff and installers for their kindness, patience, and attention to detail. They appreciated the vast selection of tile and flooring, competitive pricing, and expert design advice. The company's ability to connect customers with other professionals, such as cabinet makers, was also a highlight.
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