Treating every customer like they're part of our family
Smith Pool Service is a family-owned and operated swimming pool service company based in Citrus Heights, CA. Since our establishment in 2005, we have been dedicated to providing exceptional swimming pool services, including cleaning, maintenance, and repair, to the Sacramento area, Roseville, Rocklin, Granite Bay, Folsom, Citrus Heights, Orangevale, and nearby areas. Our team is committed to treating every customer like they are part of our family, offering services that are personalized and of the highest quality. With over 15 years of experience, our knowledgeable and licensed professionals maintain a CPO (certified pool operator) certification, ensuring that our customers receive the best possible service. We take pride in our A+ rating with the Better Business Bureau and are fully insured.
Services Offered
At Smith Pool Service, we offer a wide range of services to meet the needs of our residential and commercial clients. Our services include:
- Weekly Swimming Pool Service: We offer weekly swimming pool service plans that are tailored to meet the unique needs and budget of our clients. Our plans include chemical testing, balance, and emission of standard chemicals for sanitation and balance, emptying of pump baskets, skimmer baskets, and sweep bags, and checking of pool equipment to recommend potential repairs.
- Chemical Only Service: This is a cost-effective service plan that includes chemical testing, balance, and emission of standard chemicals for sanitation and balance.
- Chemical Plus Service: This is a mid-tier service plan that includes all the services offered in the chemical-only plan, plus skimming of floating debris from the surface and net connection, brushing of dirt and algae from walls and steps.
- Full Service: This is our most comprehensive service plan that includes all the services offered in the chemical-only and chemical plus service plans, plus cleaning the pool floor and leaving the pool immaculate each week.
- Commercial Service: We offer commercial swimming pool service, cleaning, maintenance, and repair to businesses, schools, and other organizations.
- Equipment Repair and Installation: We specialize in equipment repair and installation, carrying a full line of high-quality swimming pool products. Our team of knowledgeable professionals can handle any equipment repair needs, no matter how big or small.
Why Choose Smith Pool Service?
At Smith Pool Service, we are committed to providing our clients with exceptional service, personalized to meet their unique needs. We take pride in the quality of our work and our ability to offer flexible and affordable service plans. Our team maintains the highest levels of professionalism, ensuring that our clients receive reliable and efficient service. Our focus is on building long-lasting relationships with our clients, and we take pride in returning their phone calls promptly and never missing a service. Contact us today to learn more about how we can help you keep your swimming pool in the best possible condition.
Overall Experience with Smith Pool Service
The overall experience with Smith Pool Service is mixed, with some customers having positive experiences and others having negative ones.
Pricing Concerns
One customer had a negative experience, citing that the service is overpriced for the services provided. They claimed that the quoted price of $150 per month for basic chemicals and brushing is excessive, stating that it should only cost $100 per month.
Positive Experiences
On the other hand, two customers had positive experiences with Smith Pool Service. One customer praised the team's responsiveness, punctuality, quality, professionalism, and value, stating that they never have to think about their pool with the weekly visits. Another customer has been using the service for many years and has always found them to be honest, professional, and great to work with.
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