At AMSCO Windows, we're proud to be a leader in the vinyl window and door industry, with over 70 years of experience and innovation under our belt. Our commitment to quality, customer satisfaction, and environmental responsibility has earned us a reputation as one of the most trusted names in the business.
Our Story
With a rich history spanning more than seven decades, we've learned a thing or two about making the best vinyl and composite windows and doors for your home. Our commitment to innovation, customer feedback, and technological advancements has allowed us to stay ahead of the curve, without compromising on quality or integrity. Every window and door that bears the AMSCO name is the result of years of research, experimentation, and rigorous testing.
Our Values
At AMSCO Windows, we're dedicated to being a responsible corporate citizen. We take pride in our Made-in-USA products, carefully crafted in our facility in Salt Lake City, Utah. We're committed to environmental sustainability, recycling materials, and minimizing waste. Our products meet or exceed strict thermal performance standards, ensuring energy efficiency and reducing greenhouse emissions. We're proud to have earned certifications from reputable organizations like the National Fenestration Rating Council (NFRC) and the American Architectural Manufacturers Association (AAMA).
Our Products
Our extensive product line includes Artisan Series, Studio Series, and Serenity Series vinyl windows and patio doors, designed to meet the unique needs of homeowners, builders, and architects. Our windows are engineered to provide value, comfort, and peace of mind, with features like energy efficiency, sound control, and advanced security features. From modern clean lines to aesthetically pleasing details, our products are designed to surpass your expectations.
Community Involvement
We believe in giving back to our community, and we're proud to support local initiatives and environmental projects. Our commitment to recycling, sustainability, and environmental responsibility is reflected in our manufacturing processes and waste reduction efforts.
Why Choose AMSCO Windows?
With AMSCO Windows, you can trust that you're getting products built to last, backed by a team of experts dedicated to customer satisfaction. Our products are designed to provide value, comfort, and peace of mind, with features that exceed industry standards. Join the thousands of satisfied customers who have chosen AMSCO Windows for their home improvement projects.
Warranty and Customer Service Issues
Several reviewers have expressed frustration with Amsco's warranty and customer service. Some have reported difficulty in getting issues resolved, with representatives failing to follow up or respond to concerns. In some cases, customers were left with defective products, including windows with manufacturing defects, and were not provided with satisfactory solutions or support.
Quality Control Concerns
Many reviewers have expressed dissatisfaction with the quality of Amsco's products, citing issues such as:
- Poorly manufactured windows with defects like broken springs, cheap locks, and cracked frames
- Windows that do not function properly or have issues with weatherstripping and screens
Communication and Transparency
Several reviewers have criticized Amsco for poor communication and lack of transparency. Some have reported being misled about the color of their windows, with the company failing to clearly disclose the actual color. Others have expressed frustration with the lack of accountability and unwillingness to take responsibility for mistakes.
Long-Term Customer Relationships
Some reviewers have reported difficulty in establishing a long-term relationship with Amsco, citing difficulty in getting returns or issues resolved. In some cases, customers have felt ignored or dismissed, leading to a lack of trust and satisfaction with the company.
Conclusion
Amsco's reputation has been marred by numerous reports of poor customer service, questionable quality control, and lack of transparency. Consumers have expressed dissatisfaction with the company's products and services, citing issues with warranty, communication, and accountability.
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