Furnishing your dreams, one home at a time.
At Direct Factory Furniture, we are dedicated to providing our customers with the best possible shopping experience. Our goal is to make your home decor dreams a reality, and we strive to do so by offering an extensive collection of high-quality furniture pieces at affordable prices.
Our Story
Direct Factory Furniture was founded on the principles of providing excellent customer service, offering a wide range of furniture options, and ensuring that every customer leaves our store feeling satisfied. With years of experience in the furniture industry, our team has curated a vast collection of stylish, functional, and comfortable furniture pieces that cater to diverse tastes and preferences.
Our Services
We pride ourselves on offering a one-stop shopping experience for all your home furniture needs. Our services include:
- A vast showroom featuring a wide range of furniture pieces, including sofas, bedroom sets, dining rooms, and more
- Competitive pricing to ensure that you get the best value for your money
- Knowledgeable and friendly sales team to assist you in making the perfect selection
- Convenient financing options to make your purchase more affordable
- Efficient delivery and installation services to ensure a hassle-free experience
Why Choose Us
At Direct Factory Furniture, we believe that everyone deserves to have a beautifully furnished home without breaking the bank. That's why we offer:
- Unbeatable prices on high-quality furniture pieces
- A wide range of styles and designs to cater to diverse tastes and preferences
- Exceptional customer service to ensure a seamless shopping experience
- Convenient financing options to make your purchase more affordable
Visit Us Today!
Come visit us at our showroom located at 4910 Stevens Creek Blvd, San Jose, CA 95129, and experience the Direct Factory Furniture difference for yourself. Call us at 408-261-2266 to learn more about our current promotions and sales.
Overall Experience
The majority of customers had a positive experience at Direct Factory Furniture, with many praising the store's reasonable prices, unique furniture pieces, and excellent customer service.
Staff and Customer Service
Many reviewers complimented the store's staff, particularly Mike, Jason, and Angela, for being friendly, helpful, and knowledgeable about the products. Some customers appreciated the attention to detail and valuable insights provided by the staff.
Quality and Selection
Customers were impressed with the store's extensive collection of furniture, which catered to different tastes and budgets. The quality of the furniture was also praised, with some customers mentioning that it exceeded their expectations.
Pricing and Value
Many reviewers felt that the prices were reasonable and competitive, with some mentioning that they got good deals and discounts.
Negative Experiences
A few customers had negative experiences, including one who felt that a staff member was racist and unfriendly. Another customer was disappointed when they drove a long distance to find that the product they wanted was not in stock, despite being told it was available.
Logistics and Delivery
Some customers appreciated the store's efficient delivery and setup process, with one reviewer mentioning that the old furniture was taken away for recycling.
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