Your brick & stone experts since 1968
At Mr. Brick of Houston, we take pride in being a family-owned and operated brick and masonry installation and restoration service provider in the greater Houston area since 1968. For over five decades, we have been dedicated to delivering exceptional service, quality, and personal attention to our customers. Our team of experts has the expertise and knowledge to tackle any brick or stone project, from restoration to new installations, to ensure that our clients receive the highest level of craftsmanship and professionalism.
Our Services
At Mr. Brick of Houston, we understand the importance of a well-maintained and beautiful exterior, which is why we offer a range of services designed to enhance the appearance and functionality of your property. Our services include:
- Brick Repair & Restoration: Our experienced team can repair and restore damaged or weathered brickwork to its original condition, ensuring a seamless and natural finish.
- Custom Masonry: We specialize in constructing custom brick and stone projects, including outdoor kitchens, brick fences, arches, walls, and mailboxes.
- New Installations: Our skilled craftsmen can install new brick and stone structures, from patios to walkways, to enhance the curb appeal and functionality of your property.
- Decorative Wash: We offer a range of decorative washes to add color, texture, and personality to your brickwork.
- Monument Signs: Our team can design and install custom monument signs to enhance the visibility and branding of your business.
- Brick Fences: We can construct custom brick fences to add a touch of elegance and security to your property.
- Brick Matching: Our expert team can match existing brickwork to create a seamless and consistent finish.
At Mr. Brick of Houston, we are committed to providing exceptional service, quality, and personal attention to every customer, just as we would to our own family. Whether you're looking to restore a vintage brick facade or install a new brick structure, we have the expertise and craftsmanship to deliver outstanding results.
Get in Touch
For all your brick and masonry needs, contact us today at (713) 856-8329 or info@mrbrickofhouston.com. Our team is ready to provide personalized service and expertise to ensure your brick and masonry project exceeds your expectations.
Quality of Work
Mr. Brick's work quality is a mixed bag. While some customers have had excellent experiences, others have had problems with the quality of work. From fixing mortar joints to repairing brick facades, Mr. Brick's team has demonstrated expertise in various areas. However, there have been instances where the work was substandard, resulting in issues like crumbling mortar and uneven surfaces.
Customer Service
The quality of customer service at Mr. Brick is also hit-or-miss. While some customers have praised the prompt and professional service, others have experienced delays and unreturned calls. Some customers have even reported difficulties in getting estimates or receiving responses to their inquiries.
Communication
Effective communication is crucial in any customer-facing business. Unfortunately, Mr. Brick has received complaints about inadequate communication. Some customers have reported feeling ignored or dismissed, which has led to frustration and mistrust.
Value
The value offered by Mr. Brick varies greatly depending on the project and the customer. While some customers have reported excellent value for the price paid, others have felt that the work did not meet their expectations or was overpriced.
Reliability
Reliability is another area where Mr. Brick faces criticism. Some customers have reported delays, missed appointments, and failed follow-through on commitments. This lack of reliability can be frustrating and damaging to customer trust.
