Your Comfort, Our Priority
At Swift Air Mechanical, we pride ourselves on providing the most efficient heating and cooling products available to the Indianapolis and surrounding areas. For over 20 years, we have been dedicated to delivering top-notch services that cater to our customers' specific needs. In the early years, our goal was to simply heat and cool a house with little regard to indoor air quality or energy efficiency. Today, it is essential that your system is installed properly and is as energy-efficient as possible. Over the years, we have continued to stay at the cutting edge of technology, offering the latest equipment and accessory products to our valued customers.
Our History
As a family-owned and operated business, we take pride in our work and the fact that our customers are completely satisfied with our services. In fact, we provide a 100% Satisfaction Guarantee on everything we do. Our commitment to excellence has earned us a reputation as one of the most trusted heating and cooling companies in Indianapolis.
Our Services
Swift Air Mechanical offers a range of services to cater to your heating, cooling, refrigeration, and air duct cleaning needs. Our expert technicians are trained to provide preventative maintenance plans, tune-ups, and safety inspections to ensure your system runs efficiently and reliably. We also provide repairs, replacements, and installations of new equipment, as well as duct cleaning and estimates for new equipment.
Our Products
We partner with the best manufacturers in the industry to offer only the highest-quality products to our customers. From air conditioning units to furnaces, refrigeration systems, and air cleaners, we have the expertise and knowledge to recommend the right solution for your specific needs. Our product offerings include:
- Air Conditioning Units
- Furnaces
- Refrigeration Systems
- Air Cleaners
- HVAC Systems
- Thermostats
- Ducting and Indoor Air Quality Systems
Why Choose Us
At Swift Air Mechanical, we understand the importance of indoor air quality and energy efficiency. Our team of expert technicians is dedicated to providing exceptional service and ensuring that our customers are completely satisfied with our work. We offer:
- 100% Satisfaction Guarantee
- Preventative Maintenance Plans
- Priority Service for Maintenance Agreement Customers
- Expert Technicians Trained in the Latest Technology
- Highest-Quality Products from Reputable Manufacturers
Overall Experience
The overall experience with Swift Air Mechanical is mixed, with some customers having a positive experience and others facing issues with their services.
Positive Comments
Most customers praised the prompt and professional service provided by the technicians, particularly Rick, Dillon, and Jerry, who were easy to talk to and kept them informed about the work being done. Some customers also appreciated the lack of high-pressure sales tactics and the willingness of the technicians to listen to their concerns.
Negative Comments
On the other hand, some customers had negative experiences, including issues with billing, poor communication, and unprepared technicians. One customer was disappointed when the technicians did not provide a report and drawings as promised, despite payment being made. Another customer was frustrated when the technicians did not take necessary precautions to protect their newly finished basement from water damage during a water heater installation.
Customer Service
While some customers praised the company's customer service, others had issues with getting help when they needed it. Some customers felt that the company was unwilling to work with them to resolve their concerns.
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