Building Your Dream Home, One Family at a Time.
Our Tradition of Excellence
At Perry Homes, we take pride in our family-owned and operated business, dedicated to providing exceptional value, quality, and customer service. Over the past five decades, we have built a reputation as one of the most trusted homebuilders in Texas. Our commitment to excellence is evident in every aspect of our business, from the design and construction of our homes to the exceptional customer service we offer.
Our Homes and Services
We offer a wide range of new construction houses that cater to various lifestyles and budgets. Our homes are built with smart home technology and come with an industry-leading new home warranty. We have a variety of floor plans and elevations to choose from, ensuring that every home is tailored to our customers' unique needs.
Our homes are designed with innovative features, well-appointed interiors, and stunning exteriors. We offer a range of communities across Texas, including Austin, Dallas/Fort Worth, Houston, and San Antonio. Whether you're looking for a move-in-ready home or a build-to-order home, we have options to fit every lifestyle.
Our Community
Our homes are built in some of the most desirable communities in Texas, offering a range of amenities, including parks, pools, and clubhouses. Our communities offer a relaxed, resort-style lifestyle, perfect for families, professionals, and retirees alike.
Our Commitment to Quality
At Perry Homes, we believe that building a quality home is just the beginning. We are committed to providing exceptional customer service, ensuring that every homeowner is satisfied with their new home. Our team of experts is dedicated to addressing any questions or concerns, ensuring that every homeowner feels valued and supported.
Our People
Our team is made up of dedicated professionals who share our commitment to excellence. From our design and construction teams to our customer service representatives, every member of our team is dedicated to delivering an exceptional experience for every customer.
Our Community Involvement
We are proud to be involved in our communities, supporting local charities, sponsorhips, and events. Our commitment to giving back is reflected in our philanthropic efforts, which aim to make a positive impact on the lives of our customers and our communities.
Quality of Service
The quality of service provided by Perry Homes has been highly inconsistent. While Cortney Markinson received excellent customer service from the Reunion location, which treated them with amazing hospitality, other customers had very poor experiences.
Communication Issues
There were numerous issues with communication, ordering, and scheduling. Judith Wright, for instance, experienced delays in receiving updates on the construction status and had to make repeated requests for information. The company's responses to her issues were slow and unhelpful, leaving her feeling frustrated and disappointed.
Workmanship and Quality
The quality of workmanship has also been a major concern. Judith Wright reported that the tile floors, outlets, cabinet drawers, and quarter round along the baseboards were not completed properly. Additionally, fixtures in the bathrooms were missing, and mirrors were not properly adhered to the walls.
Supply Chain Issues
Perry Homes cited supply chain issues as the reason for the delays, but Judith Wright and Lance Benfield reported experiencing similar issues with communication, ordering, and scheduling. This has led to frustration and mistrust among customers.
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