Transform Your Space, Transform Your Life
At Nulook Floor, we are a family-owned and operated business that has been serving customers in need of flooring and renovations since the 1980s. With three convenient locations in Las Vegas, Santa Ana, and Upland, we have established ourselves as a trusted and reliable provider of top-quality flooring products and services.
Our Story
Our journey began many years ago, with a simple mission to provide our customers with the best flooring solutions at affordable prices. Over the years, we have grown and expanded our operations to meet the changing needs of our customers. Today, we are proud to offer a vast range of flooring products, including carpet, hardwood, laminate, tile, luxury vinyl, and more. Our extensive catalog features some of the most renowned brands in the industry, ensuring that our customers have access to the best products on the market.
Our Services
At Nulook Floor, we understand that every customer's needs are unique, and that's why we offer a comprehensive range of services to cater to their specific requirements. Our expert team of flooring professionals is dedicated to providing exceptional customer service, from the initial consultation to the final installation. Our services include:
- Cabinets and countertops installation
- Water damage restoration
- Flooring installation and renovation
- Financing options
Our Values
At Nulook Floor, we believe in building long-term relationships with our customers, based on trust, integrity, and a commitment to excellence. We strive to provide exceptional customer service, and our team is dedicated to ensuring that every customer leaves our store feeling satisfied and happy with their purchase. Our values are built around the principles of quality, reliability, and customer satisfaction.
Why Choose Us
With Nulook Floor, you can expect:
- Unparalleled customer service
- Wide range of flooring products from top brands
- Expert installation and renovation services
- Competitive pricing and financing options
- Convenient locations in Las Vegas, Santa Ana, and Upland
Get in Touch
If you're looking for a reliable and trustworthy flooring provider, look no further than Nulook Floor. Browse our extensive catalog, visit one of our locations, or request a free estimate today!
Poor Communication and Unprofessionalism
Several reviewers experienced poor communication and unprofessionalism from the company. Lisa K. was shocked by the company's unprofessional communication, which was a major issue for her. Kate B. had a similar experience, citing internal politics, no-shows, and having to explain the project multiple times to different crews. Matthew B. was also disappointed with the company's unavailability for measurements outside of their limited schedule.
Design and Installation Issues
Some reviewers experienced issues with the design and installation of their flooring and countertops. Cheri T. was unhappy with the quality of her countertop, which had a foreign material embedded in it. Viktoriya P. had a nightmare experience with her flooring, which had issues for two years, and the company's customer service was unhelpful.
Scheduling and No-Shows
Several reviewers experienced scheduling issues and no-shows from the company. Kate B. had to reschedule her work schedule multiple times due to the company's no-shows. Jo S. had an issue with the installer being MIA for three days, causing a delay in the project.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. Eddie S. praised the company's great service and communication. Glade C. and Nelson H. were also satisfied with the company's professionalism and quality of work. Kai Y. appreciated the company's knowledgeable staff and competitive pricing. Shodo W. and Jina B. also had positive experiences with the company's friendly staff and quality of work.
Conclusion
While some reviewers had negative experiences with the company, others had positive experiences. It's essential to weigh the pros and cons before making a decision.
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