Trust us to keep you comfortable, always!
Welcome to Glenn Baker's Heating & Air Conditioning, the premier HVAC service provider in Baton Rouge, Louisiana. Our company has been family-owned and operated since 1970, and we take pride in our long history of customer satisfaction and impeccable reputation. Our team of professionals are dedicated to providing top-notch service, with an emphasis on customer satisfaction, and we aim to please every customer.
Our Services
We offer a wide variety of residential and commercial HVAC services, including heating system installation, heating system repair, air conditioning system installation, air conditioning system repair, HVAC system replacements and upgrades, preventative maintenance, and emergency service. Our team of experts can handle virtually any heating or cooling system repair, and we work with all major brands. We also provide flexible financing options to help you invest in an HVAC system while sticking to your budget.
Our Commitment
At Glenn Baker's, we are committed to providing reliable and efficient HVAC services to our customers. We understand the importance of a comfortable and energy-efficient home or business, and we strive to provide the best solutions to meet your needs. Our team is dedicated to helping you choose the right service agreement for your needs, and we take pride in our courteous, customer-centered approach to service.
Our History
Glenn Baker's Heating & Air Conditioning was first organized in January 1954, by Glenn H. Baker and Al Ross. Since then, the company has been family-owned and operated, with Ronnie Watts taking over as the sole owner in 1989. Today, the company is still family-owned and operated, with Ronnie, his wife Debbie Watts, and son Derrick Watts working together to provide top-notch HVAC services to the Baton Rouge area.
Positive Experiences
Excellent Service and Quality Work
Many reviewers praised the company for their exceptional service, high-quality work, and reliable technicians. They mentioned that the company went above and beyond to ensure customer satisfaction, even doing extra work not originally agreed upon. Technicians like Johnny and others were specifically mentioned for their excellent work.
Prompt Response and Dedicated Team
Some reviewers praised the company's prompt response to issues and their dedicated team, who worked diligently to resolve problems. The company's customer service was also commended for being great and dependable.
Disappointing Service and Incompetence
On the other hand, some reviewers expressed disappointment and frustration with the company's service. One reviewer mentioned that the technician added Freon without checking for leaks, and another reviewer experienced leaks and code violations with their new installation. The customer service was also criticized for being incompetent and unhelpful in resolving issues.
Lack of Accountability
Some reviewers felt that the company did not take responsibility for their mistakes, leaving customers to absorb the costs of repairs. This lack of accountability led to a negative experience for these customers.
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