Excellence in Plumbing, One Customer at a Time
At Mercury Plumbing, we're proud to be a full-service plumbing contractor serving the Greater Orlando Area since 1997. Our founder, Tom Murphy, established our company with a simple philosophy: to provide customers with a good job at a fair price, and to ensure they call back. This philosophy has remained unchanged to this day, and it's what has driven our growth and success over the years.
We're committed to providing professional and high-quality service to our residential and commercial clients alike. Our team of knowledgeable and experienced plumbers is equipped to diagnose and repair any plumbing problem, no matter how difficult or tricky. We operate 24/7, with stocked, radio-dispatched service vans available to respond to emergencies and routine service calls.
Our Services
We offer a wide range of plumbing services, including fixture and faucet repair, clogged drain cleaning, whole house re-piping, and sink and fixture replacements. We're also experienced in new construction, rough-in, tub set, and fixture installations. Our team is trained to handle sewer line repairs, slab leak repairs, water and drain pipe repairs, and backflow preventer testing and repair.
In addition to our residential services, we also cater to commercial clients, providing backflow testing, multi-family housing repairs, water main breaks, jet-cleaning sewer mains, and main line sewer stoppages. We also offer commercial water heater repair and replacement services.
Why Choose Us
At Mercury Plumbing, we're proud of our reputation for professionalism, dependability, and outstanding customer service. We're members of the Better Business Bureau, with an A+ rating since 2000. We're licensed, insured, and bonded, giving our customers peace of mind and confidence in our work. We also offer financing options to make our services more accessible and affordable.
Our Mission
Our mission is to provide professional and high-quality service at a fair and honest price to residential and commercial clients alike. We strive to create and maintain a reputation of professionalism and dependability, which sets us apart from other service plumbers. We're committed to delivering superior service to your door, ensuring customer satisfaction and encouraging positive word-of-mouth advertising and referrals.
Mercury Plumbing Review Summary
Overall Experience
The majority of customers have had an excellent experience with Mercury Plumbing, praising their prompt, professional, and reasonable service. Many reviewers have used the company multiple times and highly recommend them.
Positive Comments
- Prompt and professional service
- Reasonable pricing
- Knowledgeable and skilled technicians
- Excellent customer service
- Quick response times
- Friendly and courteous staff
Negative Comments
- A few customers experienced poor customer service and issues with billing
- Two reviewers had negative experiences, citing poor workmanship and unprofessional behavior from technicians
Technician Performance
Many reviewers praised specific technicians, including Gabe, Pedro, Juan, and Ricky, for their professionalism, knowledge, and efficiency.
Office Staff
The office staff, particularly Melinda, were also commended for their helpfulness and knowledge.
