Experience the Best in Flooring and Home Decor
Established in 1977, Richmond Decorating Center has been the go-to destination for flooring and home decorating needs in the Richmond, Glen Allen, and Newport News, VA area. From our humble beginnings in a small Richmond showroom, we have grown to a 55,000 square foot facility, offering an unbeatable selection of flooring and more. Our commitment to quality, customer service, and community involvement has earned us the trust of our customers, who return to us time and again for their flooring needs.
Our Story
Richmond Decorating Center is still actively guided by our original ownership, and we take pride in our 40 employees, many of whom have more than two decades of experience in the home decorating and installation business. We are dedicated to providing the highest quality products and exceptional customer service, making us the leader in central Virginia for flooring and home decorating.
Our Services
At Richmond Decorating Center, we offer a wide range of services to cater to all your flooring and home decorating needs. Our professional flooring installers are ready to help you with your next project, whether it's installing new carpet, hardwood, vinyl, laminates, tile, or luxury vinyl flooring. We also offer a variety of window treatments, cabinets, countertops, and fabric and wallpaper for a complete home makeover.
Why Choose Us?
Our customers trust us because of our unwavering commitment to quality, customer service, and community involvement. We are proud to support local organizations such as World Vision, the American Cancer Society, and Virginia Blood Services, among many others. We believe in building long-term relationships with our customers, and our goal is to provide exceptional service, superior products, and expert installation to make your home decorating experience unforgettable.
Meet Our Team
Our team of skilled project specialists is dedicated to helping you find the perfect flooring solution for your home. With years of experience in the flooring industry, they possess the knowledge and expertise to guide you through our extensive product range, ensuring that you find the perfect fit for your lifestyle and budget.
Poor Customer Service and Unreliable Contractors
Reviews highlighted issues with Richmond Decorating's customer service, specifically with Jeff, who failed to return phone calls, respond to emails, and communicate effectively with project managers. Contractors were also unreliable, showing up late or not showing up at all, and using profanity during work hours.
Excellent Customer Service and Quality Work
On the other hand, many reviewers praised the excellent customer service and quality work provided by Richmond Decorating. Wendy, Susan Marie, and Debbie were mentioned as standout representatives who provided personalized attention, knowledgeable advice, and efficient service. Reviewers praised the quality of the products and the professionalism of the installers.
Positive Experiences with Specific Products
Several reviewers praised specific products, such as blinds, flooring, and luxury vinyl, and the expertise of the sales representatives in helping them make informed decisions. The installation process was also commended for being efficient and of high quality.
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