Roofing Solutions Just a Call Away!
At ER Roofing Company, we pride ourselves on being a full-service roofing contractor dedicated to providing superior customer service to our valued customers in Central Maryland areas such as Frederick County, Montgomery County, Washington County, Howard and Carroll Counties. Our team of experts focuses on quality over quantity, ensuring that every project is completed to perfection and exceeds our customers' expectations.
Our Story
ER Roofing Company was founded in 2007 by our President, Elliott Wireman, with a vision to provide top-notch roofing services to homeowners and businesses in Maryland. Over the years, we have built a reputation for excellence, earning numerous awards and accolades, including the Angie's List Super Service Awards from 2009 to 2014. Our commitment to quality, customer satisfaction, and community involvement has made us a trusted name in the roofing industry.
Our Services
We offer a wide range of services designed to meet the diverse needs of our customers. From roof replacement and repair to gutter installation, siding replacement, and window installation, our team of experts is equipped to handle any project, big or small. We take pride in our attention to detail, ensuring that every job is completed on time, within budget, and to the highest standards.
Why Choose Us
At ER Roofing Company, we believe in building long-term relationships with our customers, which is why we offer a unique blend of quality, affordability, and personalized service. Our team is dedicated to providing expert guidance, transparent pricing, and exceptional workmanship, ensuring that every customer is completely satisfied with our services.
Our Mission
Our mission is to provide unparalleled roofing services that exceed our customers' expectations, while building trust, fostering long-term relationships, and contributing to the betterment of our community.
Overall Assessment
The reviews are overwhelmingly positive, with 21 out of 23 reviewers giving 5-star ratings and praising ER Roofing for their professionalism, promptness, and quality of work.
Positive Feedback
The reviewers praised ER Roofing for their:
- Professionalism: Many reviewers mentioned the professionalism and courtesy of the crew, saying they were respectful, efficient, and did a great job.
- Promptness: Several reviewers praised ER Roofing for their prompt response, quick estimates, and timely completion of projects.
- Quality of Work: Many reviewers mentioned the high-quality work done by ER Roofing, saying they did a great job, were thorough, and paid attention to detail.
- Customer Service: Many reviewers praised ER Roofing for their excellent customer service, saying they were responsive, patient, and understanding.
Negative Feedback
The negative feedback was largely centered around issues with responsiveness and communication. A few reviewers mentioned:
- Lack of Responsiveness: A few reviewers mentioned that ER Roofing was slow to respond or didn't respond at all to their calls or requests for quotes.
- Poor Communication: Some reviewers mentioned that ER Roofing didn't keep them informed about the status of their projects or didn't follow up as promised.
Conclusion
Overall, ER Roofing received glowing reviews for their professionalism, promptness, and quality of work. While there were some issues with responsiveness and communication, the majority of reviewers were extremely satisfied with their experiences.
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