Business Details
Custom Pool Design & Construction Experts
Crystal Pools has dedicated itself to transforming backyard visions into enduring realities since its founding. With over four decades of combined expertise, our team approaches each project with technical precision in drainage, structural requirements, and code compliance while embracing artistic design principles to create seamless outdoor spaces. We specialize in custom gunite pools, watershapes, spas, and complete outdoor living environments, ensuring every element harmonizes with the client's home and natural surroundings. Our certified professionals hold advanced credentials from the PHTA/GENESIS and International Watershape Institute, including Master Designer and Certified Expert Pool Builder designations. From initial concept through construction and ongoing maintenance, we employ 3D visualization tools and time-tested construction methodologies to deliver durable, aesthetically superior results.Our commitment extends beyond installation through comprehensive service packages and equipment repair solutions, supported by a fully stocked warehouse for rapid response. Recognized in Luxury Pools magazine and accredited by the Better Business Bureau, we maintain rigorous quality standards through continuous staff development in water chemistry, mechanical systems, and advanced construction techniques. Client satisfaction remains our highest priority, evidenced by decades of repeat business and referrals from homeowners who value our technical expertise and personalized approach.
Services
Pool Design
Custom Construction
Renovations
Maintenance
Equipment Repair
Highlights and features
- 43 years of combined experience in pool construction and design
- PHTA Certified Advanced Pool Builder Professionals on staff
- Certified WaterShape Designers and Builders with specialized training
- Fully stocked warehouse enables rapid service response
- Featured in Luxury Pools magazine for design excellence
Associations and certifications
- PHTA/GENESIS
- International Watershape Institute
- Home Builder Association of South Carolina
- Better Business Bureau
What people say
Exceptional Team
Top-notch workmanship
Knowledgeable technicians
Timely execution
Outstanding customer service
Services
Custom Pool Design
Our design process combines technical expertise with artistic vision to create personalized outdoor spaces. Certified designers use 3D visualization tools to develop detailed plans that consider drainage, structural requirements, and aesthetic integration with your home's architecture. The service includes code compliance verification and material selection guidance to ensure lasting beauty and functionality.
Gunite Pool Construction
We build custom gunite pools using advanced construction techniques and premium materials. Our certified builders implement designs with precision, focusing on structural integrity and aesthetic details. The process includes hardscape integration, mechanical system installation, and final quality inspections to deliver durable, code-compliant swimming pools that match design specifications.
Pool Renovations
Our renovation service modernizes aging pools with comprehensive design updates and structural improvements. Certified technicians assess existing conditions and develop blueprints for transformations that include new finishes, updated mechanical systems, and enhanced outdoor living features. The process maintains structural integrity while incorporating contemporary design elements and functionality upgrades.
Pool Maintenance
We offer scheduled maintenance packages to keep pools in optimal condition. Services include water chemistry balancing, equipment inspections, cleaning, and seasonal adjustments. Certified technicians follow systematic protocols to maintain water clarity, prevent equipment failures, and ensure safe swimming conditions through regular visits tailored to client needs.
Equipment Repair
Our certified technicians provide comprehensive equipment repair and replacement services. The service covers pump systems, filtration units, heating components, and automation systems. We maintain a fully stocked warehouse for rapid part replacement and perform diagnostics to identify underlying issues, ensuring reliable pool operation and extended equipment lifespan.
People
Ali Felschow
Owner/Designer
Certified Master Pool Builder with PHTA/GENESIS and International Watershape Institute credentials. Holds advanced certifications in water chemistry, mechanical systems, and design. Leads custom pool projects from concept through completion, combining technical expertise with artistic vision to create award-winning outdoor spaces.
Questions
What pool services do you offer in South Carolina?
We provide complete pool solutions including custom design, construction, renovations, maintenance, and equipment repair services across Columbia and Charleston, SC.
Are your pool builders certified professionals?
Yes, our team includes PHTA Certified Advanced Pool Builders, Certified WaterShape Designers, and technicians with specialized training in mechanical systems and water chemistry.
How does your pool design process work?
We use 3D visualization tools to develop detailed plans, considering drainage, structural requirements, and aesthetic integration with your home. Certified designers guide material selection and code compliance verification.
Do you offer pool financing options?
Yes, we partner with Lyon Financial and HFS Financial to provide unsecured pool financing solutions for construction and renovation projects.
What maintenance packages are available?
We offer weekly, biweekly, and monthly maintenance packages that include water testing, equipment inspections, cleaning, and seasonal adjustments to ensure optimal pool condition.
Can you renovate existing swimming pools?
Yes, our renovation service modernizes aging pools with design updates, structural improvements, and mechanical system upgrades while maintaining structural integrity.
