Building relationships, one home at a time.
At Pinnacle Roofing & Exteriors, Inc., we're committed to quality, and it shows. We install all types of roofing and gutters, as well as offer custom metal fabrication. Serving the Charlotte area and beyond, we rely on generous referrals from satisfied customers who trusted us to inspect their homes, repair leaks or remodel the home's exterior for an overall beautiful appearance and long-term solution to problems with water or unseen damage.
Our Services
We understand that selecting the right company for your project can be a difficult decision. That's why we offer a range of options to help our customers choose the right products and solutions for their particular home improvement needs. Whether you need asphalt shingles, metal roofing, slate roofing, tile roofing, or flat roofing, we've got you covered. We also specialize in custom metal fabrication, including sheet metal design-build fabrication, hand-crafted interior range hoods, and architectural features like cupolas.
Our Commitment to Quality
We take pride in our work, and it shows in every aspect of our business. From our meticulous attention to detail to our commitment to using only the highest-quality materials, we're dedicated to providing our customers with the best possible solutions for their roofing and exterior needs. We hand nail every shingle on your home's roof to assure that the alignment, placement, and integrity of each shingle is protected and secured. This attention to detail sets us apart from other roofing companies, and we're proud to stand behind our work.
Our Customers Say It Best
Don't just take our word for it - our customers rave about our service, quality, and attention to detail. From Patty Griffin, who says "I cannot begin to say how awesome this company is! They replaced our roof and did a wonderful job, " to Dave O., who says "Overall project service and experience was excellent. I like that all of the shingling was hand-nailed. Clean-up was great, " our customers are thrilled with our work.
Overview of Pinnacle Roofing and Exteriors Reviews
Positive Reviews
The majority of reviewers praised Pinnacle Roofing and Exteriors for their exceptional service, professionalism, and quality work. Many customers appreciated the company's attention to detail, cleanliness, and responsiveness. Ben Canon, the owner, was particularly praised for his honesty and hard work. Reviewers also appreciated the crew's diligence and professionalism, ensuring that the job was done efficiently and to a high standard.
Negative Reviews
However, a few reviewers had negative experiences with the company. Some customers reported poor communication, unresponsiveness, and unprofessional behavior from sales representatives. One reviewer experienced a lack of follow-up and miscommunication regarding measurements and orders. Another reviewer was disappointed with the company's failure to provide an estimate despite multiple promises.
Summary of Reviews
Pinnacle Roofing and Exteriors received mostly positive reviews for their high-quality work, professionalism, and responsiveness. However, a few reviewers experienced poor communication and unprofessional behavior from some employees.
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