Trustworthy Roofing Solutions for a Safe and Secure Home
At The Roofing Lady, we pride ourselves on being one of the most reliable roof companies in Long Beach and the surrounding area. Our hard work and dedication to every project has helped build a strong reputation of professionalism among our customers. With over 18 years of experience, we have honed our skills in providing top-notch roofing services that cater to the specific needs of our clients.
Our team of specialists is fully licensed and certified, with a 24-hour response time to ensure that your roofing needs are addressed promptly. We guarantee customer satisfaction with our warranty, and we are liability and workers' compensation insured for added protection. To maintain a clean and safe work environment, we conduct daily project site cleaning on the property.
Our Services
We are a full-service roofing company, offering a wide range of services to cater to your roofing needs. Our residential services include repairs, inspections, re-roofing, and new roof construction projects. We also specialize in custom roofing requests, such as composition shingles, tiles, and flat roofs. Our team is trained to handle various roofing repairs, including leak inspections, and we guarantee customer satisfaction with our warranty.
What Sets Us Apart
At The Roofing Lady, we understand the importance of having a reliable and trustworthy roofing company. We pride ourselves on our commitment to customer satisfaction, and our deep industry knowledge provides peace of mind in knowing that your project is being fulfilled by true experts. Our partnership with the HERO program and Ygrene Works allows us to offer exclusive benefits such as energy-efficient design options, cost savings, and home improvement financing opportunities.
Why Choose Us
We ensure that every project we begin is held to the highest standards, and is backed by our customer satisfaction guarantee. Our flexible scheduling allows us to work with the demands of our customers, and our experienced team is trained to handle just about any roofing challenge. As a fully licensed and certified contractor, we carry our own insurance policy for homeowners' protection.
The Roofing Lady, also known as Xochitl Arango, is a roofing contractor who has received a mix of positive and negative reviews from her customers. While some customers praise her professionalism, responsiveness, and quality of work, others have expressed frustration with her reliability, communication, and pricing.
Positive Experiences
Many customers have reported positive experiences with The Roofing Lady, citing her professionalism, responsiveness, and excellent work quality. Some have praised her thoroughness, attention to detail, and willingness to explain the work required to fix their roofs. Her customers have also appreciated her honesty, transparency, and competitive pricing.
Negative Experiences
On the other hand, some customers have reported negative experiences with The Roofing Lady, citing issues with reliability, communication, and pricing. Some have reported that she failed to show up for scheduled appointments, didn't return calls or texts, or didn't follow up on promised estimates. Others have expressed frustration with her pricing, citing that it was higher than expected.
Common Themes
Some common themes emerged from the reviews, including:
- Professionalism: Many customers praised The Roofing Lady's professionalism, responsiveness, and quality of work.
- Reliability: Some customers reported issues with The Roofing Lady's reliability, citing failures to show up for appointments, return calls, or follow up on estimates.
- Pricing: Pricing was a concern for some customers, with some reporting that it was higher than expected.
