Business Details
34 Years
experience
Emergency
services
Trusted Entrance Control Solutions in Austin, TX
Smarter Security has been at the forefront of entrance and access control solutions for nearly three decades, securing over 50% of the Fortune 100 companies. Our commitment to innovation is driven by advanced neural network technology, which powers intelligent turnstiles and access control systems that adapt to dynamic security challenges. We prioritize safety through patented UL2593 standards and energy-efficient designs, with products installed in iconic global landmarks.Our team combines technical expertise with personalized service, offering 24/7 technical support and preventative maintenance programs to ensure long-term reliability. With ISO 9001-certified quality management and ISO 14001 environmental standards, we deliver solutions that balance cutting-edge technology with sustainable manufacturing practices. Customer satisfaction remains our focus, evidenced by 96% of clients rating our technical support superior to competitors.
Services
Fastlane Turnstiles
Door Detectives
SmarterLobby
Access Control
Security Integration
Details
- Year established: 1992
Highlights and features
- We offer 24/7 technical support with 98% customer satisfaction ratings
- Our neural network technology detects 60 people/minute with 94% safety superiority
- ISO 14001-certified environmental management systems reduce long-term costs
- Custom finishes maintain aesthetic appeal while preserving security integrity
- Site Certification extends product warranty to 3 years with training included
Associations and certifications
- ISO 9001
- ISO 14001
- UL2593
What people say
Sleek design
Easier install
Precision doors
Spot-on support
Superior alignment
Services
Fastlane Turnstiles
Fastlane optical turnstiles combine advanced security with sleek design for high-traffic environments. Using neural network technology, these systems distinguish humans from objects while processing 60 people per minute. Installed in 50% of Fortune 100 buildings, they integrate with third-party access control systems and offer customizable finishes to match architectural aesthetics. The UL2593-certified units prioritize safety through intelligent barrier operation that minimizes contact risks while maintaining strict access control.
Door Detectives
Door Detective systems prevent unauthorized access through intelligent door monitoring technology. These devices detect tailgating attempts, directional violations, and occupancy limits in real-time while integrating with existing security infrastructure. Available in multiple configurations including Sidegate Detection models, they provide immediate alerts and valuable security data analytics. Designed for both new and retrofit installations, these systems enhance protection for data centers, secure facilities, and controlled environments without disrupting legitimate traffic flow.
SmarterLobby
SmarterLobby creates intelligent entrance ecosystems by integrating turnstiles with advanced security technologies. This platform analyzes data from multiple sensors to make context-aware access decisions while maintaining compliance with security protocols. Supporting risk-adaptive features like weather-responsive access and asset tracking, it transforms traditional entryways into smart security hubs. The system enhances life safety through automated lockdown capabilities and occupancy management while improving operational efficiency across commercial facilities.
Technical Support
Our technical support services include 24/7 assistance, preventative maintenance programs, and Site Certification training. Certified technicians provide remote troubleshooting and on-site support for installations of all sizes, with 98% customer satisfaction ratings. The three-year extended warranty program includes system verification, configuration checks, and staff training during initial implementation. Maintenance contracts ensure long-term reliability through annual inspections and proactive component replacement based on usage analytics.
Custom Integration
Custom integration services connect Fastlane systems with third-party security technologies including biometric readers, elevator dispatch systems, and enterprise access control platforms. Our engineers develop tailored solutions for unique architectural requirements while maintaining compliance with safety standards. This includes ADA-compliant configurations, specialized finishes, and power integration options for both new construction and retrofit projects across diverse industries.
People
Jeff Brown
Chief Executive Officer
Jeff Brown leads Smarter Security with 15+ years of executive experience in security technology. His leadership has earned six Inc. 5000 recognitions while expanding Fastlane turnstile adoption across Fortune 100 companies. Prior marketing leadership roles at American Airlines and PepsiCo shaped his business development expertise.
Clayton Brown
Executive Vice President
Clayton Brown drives innovation in access control systems through intelligent technology integration. He actively participates in SIA Government Relations committees and has spoken at major security conferences including ISC-West and GSX about future-proof security solutions.
Steven Arechiga
Director of Technical Services
Steven Arechiga oversees technical operations with over a decade of experience in security system implementation. He developed the Site Certification program that extends product warranties while ensuring optimal performance through comprehensive training initiatives for integrators and end-users.
Shana McCoy
Director of Marketing
Shana McCoy leads marketing strategy with 20+ years of experience in creative communication and brand development. Her background in arts and project management shapes Smarter Security's market presence through targeted campaigns and industry thought leadership.
Raywyn Bryce
Technical Support Manager
Raywyn Bryce manages technical support operations with extensive knowledge of turnstile integration systems. Her career transition from telephony services to security technology demonstrates deep understanding of evolving access control requirements across multiple industries.
Questions
What security solutions does Smarter Security specialize in?
We specialize in intelligent entrance control systems including Fastlane optical turnstiles, Door Detective anti-tailgating devices, and SmarterLobby integration platforms for Fortune 100 companies.
How do Fastlane turnstiles enhance security?
Our turnstiles use neural network technology with infrared beams to distinguish humans from objects, detect tailgating at 60 people/minute, and integrate with third-party access systems.
What industries benefit from your access control?
We serve healthcare facilities, government buildings, corporate campuses, logistics centers, and financial institutions with customized security solutions for both new and existing infrastructure.
Do you offer technical support and maintenance?
Yes, we provide 24/7 technical support, preventative maintenance programs, and Site Certification services that extend warranties while ensuring optimal system performance.
How are your products environmentally responsible?
Our low-voltage systems meet ISO 14001 standards, feature energy-efficient operation, and use recyclable components to minimize environmental impact while maintaining LEED certification compatibility.
Videos
