Business Details
19 Years
experience
Your Trusted Partner for Pool Maintenance in Charlotte
At Carolina Pool King, we specialize in delivering top-tier swimming pool and spa maintenance services, combining over 25 years of industry expertise with a commitment to exceptional customer care. Our trained professionals provide comprehensive solutions, including chemical balancing, equipment repairs, and seasonal pool openings and closings, ensuring your investment remains pristine year-round. We prioritize reliability, transparency, and personalized service, utilizing tools like onsite email tickets and GPS-tracked fleet management to enhance operational efficiency.Our dedication to background-checked technicians and continuous innovation has solidified our reputation as a trusted leader in Charlotte's pool service industry, fostering long-term relationships built on trust and excellence.
Services
Pool Maintenance
Equipment Repairs
Pool Inspections
Weekly Cleaning
Seasonal Openings
Chemical Balancing
Filter Cleaning
Equipment Installations
Vacation Maintenance
Acid Washes
Details
- Year established: 2007
Highlights and features
- We offer 25 years of specialized expertise in pool maintenance and repairs.
- Our team provides reliable and honest service with GPS-tracked fleet management.
- We ensure customer satisfaction through background-checked technicians and timely communication.
- Our services include customized chemical balancing and equipment upgrades for optimal pool performance.
- We maintain year-round availability for seasonal openings, closings, and emergency repairs.
What people say
Spotless pool
Understanding rescheduling
Outstanding experience
Reliable company
Excellent service
Services
Pool Maintenance
Our comprehensive pool maintenance includes weekly cleaning, chemical balancing, and equipment checks to ensure optimal pool condition. We cater to homeowners seeking hassle-free upkeep, using proven methods to maintain water clarity and system functionality. Our technicians prioritize efficiency and education, empowering clients with knowledge about their pool's needs.
Equipment Repairs
We diagnose and repair pool equipment issues, including pumps, filters, and heaters, using genuine parts for lasting solutions. Our team addresses leaks, malfunctions, and wear-and-tear promptly, minimizing downtime. With 25 years of experience, we ensure systems operate at peak performance while extending equipment lifespan.
Seasonal Openings
Our seasonal opening service prepares pools for use after winterization, including equipment checks, water testing, and debris removal. We ensure safe, efficient startup procedures to protect systems and maintain water quality. Homeowners benefit from a swift transition to swim-ready conditions each season.
Chemical Balancing
We provide precise chemical balancing to maintain safe, clear pool water, preventing algae growth and equipment corrosion. Our technicians use advanced testing methods and high-quality products tailored to each pool's unique chemistry. Regular adjustments ensure compliance with health standards and user comfort.
Pool Inspections
Our detailed pool inspections assess structural integrity, equipment function, and safety compliance for homeowners and real estate transactions. We identify potential issues early, providing actionable reports to prevent costly repairs. This service ensures long-term pool viability and peace of mind.
People
Alan Nelson
Repair Manager
Alan Nelson, a certified commercial pool contractor with 45+ years in the industry, specializes in complex repairs and customer satisfaction. He leads our technical team with expertise in pool construction and system diagnostics.
Kattia Olivas King
Owner
Kattia Olivas King founded Carolina Pool King in 2007, leveraging her 17+ years in the pool industry to build a customer-centric business. She oversees operations and innovation, ensuring service excellence across North and South Carolina.
Gabby Brice
Operations Manager
Gabby Brice manages daily operations, focusing on customer satisfaction and process improvements. With a chemistry background, she optimizes service protocols and client communication since joining the team in 2017.
Caleb Smith
Repair Technician
Caleb Smith, a Charlotte native with 10 years of field experience, specializes in efficient equipment repairs and client education. His hands-on approach ensures quick resolution of pool system issues while maintaining clear customer communication.
Morgan Fagg
Executive Office Assistant
Morgan Fagg supports office operations and customer service, bringing organizational expertise since joining in 2023. Her focus on client needs and process efficiency enhances the company's administrative functions.
Questions
What pool services do you offer in Charlotte?
We provide full-service pool maintenance, equipment repairs, seasonal openings/closings, chemical balancing, inspections, and equipment installations across Charlotte and surrounding areas.
Do you service both residential and commercial pools?
While we primarily serve residential clients, our technicians have experience with commercial pool systems and can provide tailored solutions for larger properties.
What areas do you cover?
We service Charlotte, Fort Mill, Waxhaw, Marvin, Huntersville, Davidson, and surrounding regions in North and South Carolina.
Are your technicians certified and insured?
Yes, all technicians are certified, background-checked, and fully insured. Our team maintains ongoing training to stay current with industry standards and safety protocols.
